Senior WFM & Contact Center Optimization Leader

Miratech helps visionaries change the world.We are a global IT services and consulting company that brings together enterprise and start-up innovation.Today, we support digital transformation for s... Voir plus

We are looking for an experienced.The ideal candidate will have strong experience developing DTMF IVR applications using Cisco CVP and Java, along with expertise in backend integrations and contact... Voir plus

A technology firm in Toronto is seeking an experienced Infrastructure Integration Specialist (Senior) to ensure data centre availability and support IT hardware infrastructure.Responsibilities incl... Voir plus

A technology-driven performance marketing agency is seeking an Associate Director, GMp Client Success in Toronto, Canada.The role focuses on maintaining client relationships, guiding digital transf... Voir plus

Become a pivotal force in MAWM implementations from a remote setting.Your comprehensive knowledge in warehouse operations and systems integration will drive project success.As an Expert MAWM Implem... Voir plus

Remote Call CenterCustomer Service Representative.Remote Call CenterCustomer Service Representative.Remote Call CenterCustomer Service Representative.Remote Call CenterCustomer Service Representati... Voir plus

Embark on an 8-month Co-op at Definity’s Sonnet Digital Contact Center.Immerse yourself in delivering top-notch customer service and learn about digital operations in personal insurance.This role i... Voir plus

Role: Business Analyst (Contact Center, IVR).Collaborate with Contact Center Operations, Product Owners, CX, Compliance, and Technology teams to understand business needs and translate them into sy... Voir plus

Drive strategic account-based marketing initiatives in a remote environment.As a Senior ABM Specialist, you will enhance client relationships and generate measurable revenue through targeted campai... Voir plus

A leading wealth-management organization in Toronto seeks a Senior Manager, Workforce Management and Optimization.You will lead the development of employee-centric practices in a customer service e... Voir plus

Become the Contact Center AI Platform Leader at Definity, where you will be pivotal in designing effective AI solutions.Empower contact center operations with your hands-on leadership and technical... Voir plus

Explore a key role at Huawei Canada as a Technology Ecosystem and Academic Relations Lead on a 12-month contract.Manage strategic relationships to foster technology advancements.You will be at the ... Voir plus

Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services.Compl... Voir plus

Become a sales expert at Workwolf's call center in Toronto, ON.Drive impactful fundraising campaigns by engaging donors and making a difference in communities.This full-time role centers on fosteri... Voir plus

A leading wealth-management organization in Toronto seeks a Senior Manager, Workforce Management and Optimization.You will lead the development of employee-centric practices in a customer service e... Voir plus

Advance your career at Stantec as a Senior PMIS Implementation Consultant, specializing in the successful execution of complex projects.Focus on delivering PMIS solutions across diverse sectors.Thi... Voir plus

A leading communications company is hiring an Enterprise Account Executive to drive enterprise sales for cloud-based Unified Communications and Contact Center solutions.The ideal candidate will hav... Voir plus

At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, talent management, and organizational development.These individuals offer ... Voir plus

Drive efficiency at Teleperformance as a Business Analyst, utilizing your analytical skills to optimize call center operations effectively.Your focus on data will enhance customer satisfaction and ... Voir plus

Are you a dependable Deskside Support Analyst ready to deliver exceptional end-user support? Apply Now!.Working with one of our top financial clients, this role calls for a Lead DeskSide Support - ... Voir plus