Mining Technology Product SpecialistFinning • Calgary, AB, CA

Mining Technology Product Specialist

Finning • Calgary, AB, CA

Il y a 21 heures

Type de contrat

Temps plein

Permanent

Description de poste

Overview

Location : Near Prince George | 14x14 Days | Camp and Travel provided from Prince George | Full-Time, Permanent

Company : Finning | Number of Openings : 1 | Worker Type : Permanent

Position Overview : Join our team as a Mining Technology Product Specialist and help revolutionize mining operations with cutting-edge CAT technologies. In this role, you will partner with mine planning and operational teams to optimize fleet management systems, improve performance, and drive efficiency. You will tackle complex technical challenges, from system integration and calibration to advanced troubleshooting and data analysis. Your expertise will empower customers to maximize technology value while reducing downtime and improving productivity. If you are a problem-solver with mining experience and a passion for innovation, this is your opportunity to make a real impact.

What’s in It for You

Earning potential of $125,000 to $135,000+ including salary plus annual bonus
Comprehensive benefits starting day one
Pension & share purchase plans
RRSP & TFSA options

Job Description

Major Job Functions

Customer Relations — 30%

Partner with site operational, mine planning, and maintenance teams to support smooth adoption and effective use of CAT technologies.

Provide ongoing guidance to help customers maximize value from advanced technology solutions.

Collaborate with customers during updates, upgrades, and optimization initiatives.

Technical Support — 30%

Optimize CAT technologies at mining sites through direct technical engagement.

Perform system administration for Fleet, Terrain, Site Awareness, and DSS technologies.

Support calibration, commissioning, and integration of new / existing equipment.

Manage onboard and system configurations to ensure reliable operations.

Troubleshooting — 20%

Diagnose and resolve software, configuration, hardware, and networking issues

Conduct root cause analysis and support maintenance teams in corrective actions.

Identify system failures, serviceability issues, and product performance gaps.

Training / Mentoring — 10%

Deliver technical documentation and mentoring to customer and Finning site teams.

Provide mentorship and cross-functional knowledge sharing to build technical capability.

Reporting / Data Analysis — 10%

Query system databases to generate operational insights.

Produce / maintain detailed reports on system performance, utilization, and failure trends.

Recommend process improvements based on data-driven analysis and documentation review.

Key Responsibilities

Customer Technical Support, Continuous Improvement, and Optimization : Work closely with customers and internal technical teams to optimize CAT technologies at mining sites. Provide expert guidance to ensure customers maximize the value of advanced technologies.

Software Updates and Hardware Upgrades : Assist in implementing software updates and hardware upgrades at customer operations, ensuring systems remain current and reliable.

Calibration and Commissioning : Support calibration and commissioning of new and existing equipment for optimal performance.

Advanced Troubleshooting and Issue Resolution : Diagnose and resolve complex technical issues across hardware, software, and network components. Collaborate with and assist maintenance technicians in identifying problems, applying root cause analysis, and implementing corrective actions to minimize downtime and reduce costs.

Fleet Management System Administration : Manage configuration, integration, and optimization of Fleet, Terrain, Site Awareness, and DSS systems. Ensure seamless interoperability with mine planning and operational workflows.

Database Familiarity and Reporting : Maintain and query system databases to extract operational insights. Develop and deliver detailed reports on system performance, equipment utilization, and failure trends for stakeholders.

Documentation and Process Improvement : Create and review technical documentation, SOPs, and troubleshooting guides. Recommend process improvements based on data-driven insights.

Collaboration with Customer Teams : Partner with operational, mine planning, and maintenance teams to ensure smooth technology adoption and usage.

Failure Trend Analysis : Investigate product failure trends, analyze serviceability issues, and provide actionable recommendations for continuous improvement.

Mentoring and Training : Deliver technical training and cross-functional knowledge sharing to enhance team capabilities.

Qualifications

Technical Expertise : Minimum 3+ years in a technical support or operations role with strong troubleshooting skills. Experience with mining technology systems preferred.

Education : Post-secondary education in Mining Engineering, Mechanical Engineering, Civil Engineering, Computer Science, or related fields.

Fleet Management Systems : Hands-on experience with major fleet management platforms (e.g., CAT MineStar, Wenco, Modular) including configuration, monitoring, and optimization.

Database Knowledge : Proficiency in SQL or similar database tools for querying, reporting, and data analysis.

Reporting Skills : Ability to create detailed operational and performance reports using tools like Power BI, Tableau, or Excel.

Additional Skills

Networking and GPS / GNSS Systems : Familiarity with networking protocols and positioning systems.

Field Experience : At least 2 years of field-based technical support or commissioning experience.

Mining and Construction Background : Prior exposure to mining operations or heavy civil construction is an asset.

Analytical Mindset : Strong problem-solving skills with the ability to interpret data and provide actionable insights.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process, please inform your recruiter.

#J-18808-Ljbffr

Créer une alerte emploi pour cette recherche

Mining Technology Product Specialist • Calgary, AB, CA

Offres similaires

Mid-Senior Mining Professionals

Hire Resolve.com • Calgary, AB, Canada

Temps plein

Hire Resolve is assisting mining organizations in hiring experienced mining professionals across Canada.This is a multi-role opportunity spanning several functions within the sector, including mine...Voir plus

Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée

Part Time Product Demonstrator in Costco

Advantage Solutions Inc. • Rocky View, AB, Canada

Temps partiel

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions...Voir plus

Dernière mise à jour : il y a 21 jours • Offre sponsorisée

Strategic Mining Key Account Leader

Wajax • Calgary

Temps plein

A leading industrial solutions provider in Canada seeks a Mining Key Account Manager to enhance strategic relationships and drive revenue growth across the Canadian mining sector.The successful can...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Hybrid Procurement Specialist (EPCM : Energy / Mining)

WSP Global Inc. • Calgary

Temps plein

A leading engineering services firm is seeking an Intermediate Procurement Specialist to manage purchasing activities for complex projects within the Energy, Resources and Industry sector.The role ...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Senior Mining Project Leader : Strategy, Delivery & Impact

WSP USA • Calgary

Temps plein

A leading engineering and consulting firm is seeking a Project Manager to oversee multi-disciplinary mining projects in Calgary, Alberta. In this role, you will drive project planning and execution,...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Product Manager

ICwhatUC - AR Video for Enterprise • Calgary

Temps plein

Who we areWe’re a SaaS company backed by one of North America’s most successful seed-stage investors, and we are keying up for a year of explosive growth. If you are looking for a hockey stick growt...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Physics Private Tutoring Jobs Okotoks

Superprof • Okotoks, Canada

Temps plein +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus

Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée

Technical Sales Specialist

Top Tier Talent Group • Calgary, AB, Canada

Temps plein

Technical Sales Specialist - Calgary.Industrial Engineered Solutions.Competitive compensation package and career growth potential. RRSP matching, Education assistance, H&D benefits, flexible wor...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Technical Mining Sales Lead – Coatings & Materials

Rosenxt Group • Calgary

Temps plein

A leading technology solutions firm in Calgary is seeking a Sales Manager to drive growth in the oilsands mining market.You will combine technical consultative selling with business development to ...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Epicor Kinetic Implementation Specialist

Tenth Revolution Group • calgary, ab, ca

Temps plein

Job Description : Epicor Kinetic Implementation Consultant.Epicor Kinetic Implementation Consultant.ERP implementations for manufacturing and distribution clients. This role requires strong expertise...Voir plus

Dernière mise à jour : il y a 2 jours • Offre sponsorisée

Analyst, Planning and Optimization

RONA • Rocky View County, AB, Canada

Temps plein

At RONA, over 20,000 associates cultivate their passion every day.Our teams are driven by the desire to help our customers turn their projects into reality and are committed to making a difference ...Voir plus

Dernière mise à jour : il y a 10 jours • Offre sponsorisée

Technology Solutions Sales Pro

Konica Minolta Business Solutions Canada • Calgary

Temps plein

A leading business solutions company is seeking a dedicated Technology Sales Representative in Calgary, Alberta.This role involves direct interaction with clients to address their needs and provide...Voir plus

Dernière mise à jour : il y a 8 jours • Offre sponsorisée

Senior Professional, Project Management

WSP in Canada • Calgary

Temps plein

Senior Professional, Project Management.Position situated in Western Canada (Calgary or Vancouver).This role leads mining and construction projects across all stages of the project life cycle, from...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Technology Product Specialist

MNP • Calgary

Temps plein

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée

Technical Product Manager

Targeted Talent • Calgary, AB, Canada

Permanent

We are looking for an experienced.Our client is a global enterprise company with a product that you've likely used.Reporting to the Head of Product, this role will focus on driving integration ...Voir plus

Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée

technical sales specialist

Government of Canada - Western • Calgary

Temps plein

Work must be completed both in person and remotely.Relocation costs not covered by employer.Financial technology (FinTech). Prepare sales or other contracts.Promote sales to existing clients.Identif...Voir plus

Dernière mise à jour : il y a 9 jours • Offre sponsorisée

HET Field Technician

Wajax Limited • Rocky View County, AB, Canada

Temps plein

Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers.Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditi...Voir plus

Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée

Production Specialist

FASTSIGNS #513001 • Calgary

Temps plein

Production Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed wi...Voir plus

Dernière mise à jour : il y a 13 jours • Offre sponsorisée