Project Manager - ServiceNow implementationcompany • Toronto, ON, Canada
Project Manager - ServiceNow implementation
company • Toronto, ON, Canada
Il y a 8 jours
Type de contrat
- Temps plein
Description de posteRequired : PMP or PRINCE2 Preferred : ServiceNow CSA or CIS Own the full project lifecycle : discovery, requirements, UAT, training, and go-live Manage the full SDLC for ServiceNow implementations (FSM, SOM, SPM, Source-to-Pay) Lead external implementation partners, ensuring on-time and on-budget delivery Act as the bridge between technical teams and Field Services, Finance, and Operations stakeholders Drive organizational change management to ensure adoption and smooth workflow transitions Proactively manage risks, issues, scope, milestones, and success metrics Lead executive steering committees and maintain full project governance (status, RAID, budget)
Role : PM with ServiceNow implementations experience
Contract length : 12 months, potential to extend
Location : downtown Toronto (King Street West / Dufferin Street)
Hybrid Mode l : 3x per week on site (non negotiable)
Work hours per week : 37.5
Rate : depends on expertise level (targeting 80-90 / hr, incorporated)
Role Overview
Lead a year-long, enterprise digital transformation, delivering end-to-end implementation of multiple ServiceNow modules . Responsible for legacy system transition, managing the implementation partner, and ensuring platform architecture aligns with long-term business objectives.
Role Focus : Lead the end-to-end deployment and integration of ServiceNow FSM, SOM, SPM, and Source-to-Pay , driving operational efficiency, order lifecycle improvement, portfolio alignment, and digitized procurement workflows.
Key Requirements
- 5+ years of IT Project Management experience, including 2–3 full-lifecycle ServiceNow implementations (FSM, SOM, or SPM preferred)
- Expert-level Agile / Scrum experience; familiarity with ServiceNow Now Create methodology is a strong plus
- Strong technical fluency to engage with developers on ServiceNow architecture and integrations
Certifications
Key Responsibilities
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Project Manager ServiceNow implementation • Toronto, ON, Canada
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