Position Title: Counter Sales and Warehouse Assistant
Department: Sales & Operations
Location: Concord, Ontario
Reports To: Branch Manager
Purpose of the Role
The Counter Sales and Warehouse Assistant supports the operations of the store by
managing customer sales at the counter and assisting with warehouse functions. The role ensures timely,
professional service to customers while maintaining accurate inventory and efficient stock movement.
Key Responsibilities
A. Counter Sales Duties
• Greet and assist walk-in customers in a courteous and professional manner.
• Process sales transactions accurately using Quickbooks Online.
• Provide product information, availability, pricing, and recommendations for HVAC products.
• Handle customer inquiries, returns, and complaints promptly and effectively.
• Upsell products and promote current sales or promotions.
• Build and maintain strong relationships with repeat customers /contractors.
B. Warehouse Assistance Duties
• Receive, inspect, and verify incoming shipments of HVAC materials and equipment.
• Organize and stock inventory in accordance with company standards.
• Prepare and fulfill customer orders (pick, pack, and label items).
• Assist with loading and unloading delivery trucks safely.
• Maintain a clean, safe, and organized warehouse environment.
• Conduct periodic stock counts and assist with inventory audits.
C. General Duties
• Adhere to company policies, safety procedures, and operational guidelines.
• Collaborate with team members to meet store and customer service goals.
• Report discrepancies, damaged goods, or safety hazards to the supervisor.
• Operate forklifts or other material handling equipment (if licensed/trained).
• Participate in training and development activities.
Qualifications and Skills
• High school diploma or equivalent; technical knowledge in HVAC is preferred.
• Experience in retail sales, HVAC parts supply, or warehouse operations are added values.
• Excellent customer service and communication skills.
• Ability to lift heavy materials (up to 50 lbs) and work in warehouse conditions.
• Familiarity with inventory systems, Quickbooks Online software, and basic computer skills.
• Forklift license or willingness to train is an asset.
• Ability to work independently and as part of a team.
Working Conditions
• Work is performed in both retail counter and warehouse environments.
• May require standing for extended periods, lifting heavy items, and working in varying temperatures.
• Standard work hours 8:00am to 4:30pm, with occasional overtime or weekend shifts.
Performance Metrics
• Customer satisfaction and feedback.
• Sales volume and accuracy.
• Order fulfillment speed and accuracy.
• Inventory accuracy and warehouse organization.
• Compliance with safety and operational procedures.
Counter Sales and Warehouse Assistant • Toronto, ON, CA
Canadian Fruit & Produce Company is currently looking for a driven and passionate “Inventory Control Supervisor & Sales Support” to join their team permanently.In this position you will ensure a po... Voir plus
Join a leading cosmetics retailer as an Assistant Store Manager, where you will inspire a winning team and drive retail success through exceptional leadership.We are in search of an enthusiastic As... Voir plus
Cosmetics company looking for Warehouse Shipper and Receiver Assistant in the North York Area!.Lifting, loading and unloading.It is an ongoing, long term opportunity.Very clean and safe work enviro... Voir plus
This range is provided by Insight Global.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Sales/Marketing Coordinator in a TV Sales Distribution ... Voir plus
Cintas is offering a Warehouse Associate position focusing on Loader/Unloader tasks.This role emphasizes driving efficiency in product management in a clean, safety-oriented environment.In this ful... Voir plus
A prominent lifestyle brand in Toronto is seeking an experienced Assistant Manager to help manage daily store operations.The role involves motivating a team, achieving sales targets, and ensuring c... Voir plus
Shape inventory management strategies as a Supervisor at L3Harris in Toronto, Ontario.Focus on resource management and lead initiatives that support efficient inventory flows and production process... Voir plus
Retail Assistant Store Manager - CF Markville.Be among the first 25 applicants.It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lov... Voir plus
Join CHANEL's Flagship Boutique in Yorkville as a Retail Sales and Stock Support.Dive into a role where customer connections and organizational tasks combine seamlessly.This full-time position unde... Voir plus
Canadian Fruit & Produce Company is currently looking for a driven and passionate “Inventory Control Supervisor & Sales Support” to join their team permanently.In this position you will ensure a po... Voir plus
Embrace an active role as an Order Selector at Metro.This position involves picking orders and using pallet jacks in a professional, clean warehouse handling fresh food products.In this role, you w... Voir plus
Part Time Sales Representative (Koodo) | Eaton Centre.Location: Toronto, ON, CA, M5B 2H1 Toronto, ON, CA.What does it mean to join our TELUS family?.Our goal is to provide Canadians with an excelle... Voir plus
Assist with shipping, receiving, and stocking materials while supporting warehouse operations through inventory, storage, and distribution of supplies and equipment.Audit inbound shipments from Pur... Voir plus
Take on an important role at Triple M Metal LP as a Scale Operator and Cashier.This job combines scale operation, data entry, and providing excellent customer service.In this vital position, you wi... Voir plus
Reformation is excited to announce the opening of our new store at Eaton Centre, Toronto! Join our team to deliver exceptional customer service and promote sustainable fashion.We are hiring dynamic... Voir plus
Elevate customer experience as a Sales and Refining Coordinator at Umicore.Focus on refining lot management and client communication within a global materials and technology leader.This role involv... Voir plus
Counter Sales and Warehouse Assistant.The Counter Sales and Warehouse Assistant supports the operations of the store by.Greet and assist walk-in customers in a courteous and professional manner.Pro... Voir plus
Take your career further as a Cabinet Installer focused on both warehouse operations and on-site installations.Experience with forklifts and precise installations is essential for success.This Cabi... Voir plus
Inventory Control Supervisor” to join their team.The ideal candidate will have previous experience working in the related position and knowledge about inventory control.Job Title: Inventory Control... Voir plus
Kenaidan Contracting Ltd - Mississauga.Aviation Infrastructure Market Sector Leader.Assistant Manager - Operations (F&B).Plaza Premium Lounge - Mississauga.Construction Environmental Manager.Toront... Voir plus
