Talent.com
Rentokil Initial
Support Services AdminstratorRentokil Initial • Concord, ON, CA
Support Services Adminstrator

Support Services Adminstrator

Rentokil Initial • Concord, ON, CA
Il y a plus de 30 jours
Type de contrat
  • Temporaire
  • Quick Apply
Description de poste

Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Rentokil Terminix is the largest pest control company in the world, and we are the third largest pest control company in North America. While we are big, we pride ourselves on our family atmosphere where we take mentoring and promoting from within seriously.

This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships.

Location: Concord, ON

Duration: 18 months

  • Data entry of new contracts, job sales, and product sales into our CRM software
  • Upload and file copies of contracts for new customers
  • Customer account maintenance. Contact updates, changes to billing, PO’s, etc.
  • Daily and consolidated month end invoicing
  • Process and apply credit memos as required
  • Ensure accuracy in our invoice process, ensuring all relevant data is correct
  • Upload invoices into customer 3rd party portals as required
  • Ensure month-end procedures are followed and deadlines met
  • Create reports in Excel to provide to customers with special requests as needed
  • Process credit cards as required
  • Create device maps as required
  • Compile and review sales sheets for service completion and accuracy
  • Assisting to resolve customer disputes with the accounts receivable team
  • Monitor weekly uncommitted/state of service reports with Branch Managers to ensure route and invoicing completion
  • Assist Sales Reps and the Operations team with looking up customer info in CRM.
  • Track business and technician licences for expiry/renewal
  • Assemble logbooks (info binders) for customers as required
  • Additional responsibilities as assigned

Requirements

  • 2+ years of Admin experience in a fast-paced professional environment
  • Demonstrated proficiency with Microsoft Word, Excel and Power-Point
  • Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars
  • Able to learn and use multiple computer systems
  • Knowledge of Vendor Portals is an asset
  • Excellent proof-reading abilities
  • Strong analytical skills and attention to detail
  • Able to multitask in a fast-paced environment
  • Prioritize work without direct supervision
  • Strong communication (verbal and written)
  • Able to exercise tact and diplomacy when dealing with others
  • Strong work ethic, punctual and maintain a professional demeanor
  • High School Diploma required
  • Preferred: College Diploma or University Degree in a business, administrative and/or accounting field or equivalent experience

Benefits

  • World class training of the latest industry best practices
  • Great benefits - Medical, Dental, and Vision, Employer-matched RSP
  • Paid vacation, holidays, and PTO days
  • Short and long-term disability
  • Life Insurance

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy/

Créer une alerte emploi pour cette recherche

Support Services Adminstrator • Concord, ON, CA

Offres similaires

Supporter Services Development Manager

Compassion CanadaMississauga, Peel Region, CA
Temps plein

Supporter Services Development Manager.Be among the first 25 applicants.Supporter Services Development Manager.Direct message the job poster from Compassion Canada.Human Resource Management, Recrui... Voir plus

 • Offre sponsorisée

Technical Support Specialist - Flexible Hours (Contract)

KIA Motors GroupMississauga
Temps plein +1

A leading automotive company in Mississauga is seeking an IT Technical Support Specialist for a 12-month contract.The candidate will handle technical support, troubleshoot networking issues, and en... Voir plus

 • Offre sponsorisée

Bilingual Customer Service Administrator (Mississauga Based: 7am-3pm)

Philips Iberica SAUMississauga, Peel Region, CA
Temps plein

Bilingual Customer Service Administrator (Mississauga Based: 7am-3pm).As a Bilingual Customer Service Administrator, you’ll provide customer support, maintain relationships with internal and extern... Voir plus

 • Offre sponsorisée

Application Support Analyst

Quantum-Lifecycle-Partners-LpBrampton, Peel Region, CA
Temps plein +1

Canada's largest and most important integrated computer asset disposal and recycling processor.We are committed to the safe and secure reuse of electronics, the responsible recycling of electronics... Voir plus

 • Offre sponsorisée

Transition Specialist: Advisor Onboarding & Support

Aligned Capital Partners Inc.Burlington, Halton Region, CA
Temps plein

A leading investment firm located in Burlington, Ontario is seeking a full-time Transition Specialist to join their Client Experience team.This role involves supporting transitioning advisors, prov... Voir plus

 • Offre sponsorisée

Deskside Support (Contract)

CoreFactorMississauga, Peel Region, CA
Temps plein

CoreFactor is searching for a Desk Side Support Analyst on a contract basis for a client in the west end of the GTA.The position is onsite and requires travel between office locations in Mississaug... Voir plus

 • Offre sponsorisée

Member Services Coordinator

PAROMississauga, Peel Region, CA
Temps plein

We have an opportunity for a dynamic and resourceful individual who can provide front-line service for our organization and support the work of our local teams.Much more than just member support, t... Voir plus

 • Offre sponsorisée

Customer Service System Administrator (12-Month Contract)

LGCVaughan
Temps plein +1

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements.We are a leading global manufacturer and service provider of... Voir plus

 • Offre sponsorisée

Reintegration Support Worker

John Howard Society of TorontoMississauga, Peel Region, CA
Temps partiel

Reintegration Support Program/Reintegration Services.Team Leader of Reintegration and Institutional Services.Reintegration Services Trailer (Toronto South Detention Centre), with occasional work at... Voir plus

 • Offre sponsorisée

Desktop Support

ROSSMississauga, Peel Region, CA
Temps plein

Our client, a leader in Health and Fitness publishing is looking for a desktop support person.Oversee the technical helpdesk and provide leadership to staff.Identify technical gaps and recommend so... Voir plus

 • Offre sponsorisée

Remote-First Technical Support Manager: Lead & Elevate

commonskuMississauga, Peel Region, CA
Télétravail
Temps plein

A leading software company in Canada is seeking a Technical Support Manager to lead their support function.This role involves both management of a support team and hands-on technical troubleshootin... Voir plus

 • Offre sponsorisée

Administration/Sales & Marketing Support

Nett Technologies IncMississauga, Peel Region, CA
Temps plein

Mississauga, Ontario, Canada – (Hwy 401/403/410 area).Administration / Sales / Marketing Support position.We design and manufacture a full range of exhaust after-treatment emission control products... Voir plus

 • Offre sponsorisée

Product Support Manager

Toromont Material Handling/ Manutention ToromontVaughan
Temps plein +1

The Product Support Manager oversees the division’s after‑sales service support activities, ensuring their efficiency and profitability for all eastern Canadian service operations (from Saskatchewa... Voir plus

 • Offre sponsorisée

Technical Support Manager

I-Gard CorporationMississauga
Temps plein

As we continue to grow and extend our product offering and technical support capabilities, we are in need of adding a.The primary responsibility of this position is to provide technical and applica... Voir plus

 • Offre sponsorisée

Cloud Support Analyst — Grow in IT & Cloud Ops

Charger Logistics Inc.Brampton, Peel Region, CA
Temps plein

A leading logistics company in Peel Region, Brampton, is seeking a motivated IT Cloud Support Analyst.This role involves providing first-line support for cloud computing infrastructure, managing en... Voir plus

 • Offre sponsorisée

Building Products Customer Support Specialist

Hadrian Solutions ULC CADBurlington, Halton Region, CA
Temps plein

As part of the Customer Service team, the Hadrian Customer Service Representative (CSR) is the key contact for the company’s authorized distribution network.The CSR is responsible for producing lay... Voir plus

 • Offre sponsorisée

Bilingual Technical Support Analyst (French/English)

SearchLabsMississauga, Peel Region, CA
Temps plein

Bilingual Technical Support Analyst (French/English).Bilingual Technical Support Analyst (French/English).Technical Bilingual (French/English) Support Analyst – Level 1/2.You will be working in a s... Voir plus

 • Offre sponsorisée

Infrastructure Support Specialist

Teranet Inc.Mississauga, Peel Region, CA
Temporaire

Infrastructure Support Specialist (Fixed Term - 1 year).Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial ... Voir plus

 • Offre sponsorisée

Customer Experience and Trader Support Administrator (Order Processing Administrator)

Giampaolo Group Inc.Brampton, Peel Region, CA
Temps plein

With one truck, a strong work ethic and an ardent sense of team spirit, Mike and Antonio Giampaolo established Triple M Metal in 1975.Now, more than 50 years later, we have grown from modest beginn... Voir plus

 • Offre sponsorisée

Application Support Analyst

Compass DigitalMississauga
Temps plein

Now, if you were to come on board as one of our Support Analyst L2, we’d ask you to do the following for us:.Incident Identification: Monitor various sources for potential major incidents, such as ... Voir plus