Systems & Technology Assistant

Youwill:

• Field calls from staff members who require technical support for our various systems.
• Log, investigate and resolve software, hardware and network incidents.
• Consult and update technical documentation.
• Support testing and implementation of new functionality in software systems
  Assist with training front line staff on various systems.
• Installing and configuring hardware and software components
• Troubleshooting hardware and software issues
• Repairing or replacing damaged hardware
• Upgrading systems to enable software compatibility
• Offering information and support to users
• Maintaining relationships with different employees and departments
• Assist the Information Technologies Manager with any additional duties as assigned.
• Work flexible shifts, including weekends and holidays.

You:

• Held a previous role regarding technical support – an asset.
• Strong interpersonal, analytical, and organizational skills
• Team orientated player
• Ability to multitask
• The willingness to listen to feedback and use it to improve
• Demonstrate an aptitude and understanding of essential software concepts.
• Have completed courses in computer programming or network administration – an asset.
• Are capable of meeting deadlines in a fast paced and dynamic environment.
• Are an intermediate to advanced skier/snowboarder.

Compensation and Benefits:

• Competitive salary/wage: $21.00 - 24.00/hour, dependent on experience
• Mountain access perks: Staff receive an