Talent.com
Hino Motors Canada Ltd.
Service Technical SpecialistHino Motors Canada Ltd. • Mississauga, ON
Service Technical Specialist

Service Technical Specialist

Hino Motors Canada Ltd. • Mississauga, ON
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste
Service Technical Specialist

Position Title: Service Technical Specialist
Department: Service
Location: Mississauga, ON
Position Type: Full-time

Objectives
This position supports the objectives of the Service team, and in particular, providing technical and service-related assistance to dealers/customers by maximizing HINOEDGE case management utilization.

Main Responsibilities & Skills
Technical Support

  • Monitor and assist dealer service activities through HINOEDGE /Connected Vehicle platforms
  • Extend the use of HINOEDGE case management to reduce downtime by providing proactive support based on recorded DTC’s (tech tips, quick reference etc.)
  • Liaison with HMS Ultimate team for the operation and functional improvements of HINOEDGE
  • Provide technical assistance to dealer service through the Service Inbox and through phone
  • Provide technical assistance to Parts and Sales Departments
  • Support service training activities

Warranty

  • Assist the warranty department in the claim adjudication process as required (HinoPortal/SAP)

Service

  • Increase Customer loyalty by implementing maintenance reminders through the utilization of Connected Vehicle mileage reports (HinoUltimate.com)
  • Support HMC Service Activities, dealer events as required (EML/CCC)
  • Promptly handle general service tasks using SAP, Hinoportal, Microsoft products
  • Coordinate general customer inquiries as required

REQUIRED

  • Experience in vehicle diagnostics, as well as good understanding of truck components including advanced diesel engines
  • Willing and able to learn new technologies, shop/case management related platforms
  • Licensed Automotive / Truck Technician (strong asset)
  • Strong written and verbal communication skills, Microsoft Word, Excel, Power Point
  • Ability to work accurately and pay close attention to details despite frequent interruptions
  • Strong management skills
  • Ability to work effectively and independently in a team environment
  • Strong customer service orientation
  • Good time management skills, ability to meet deadlines
  • Fluency in Microsoft Office (Word, Excel, PowerPoint)

WORK ENVIRONMENT

  • Answer frequent phone calls and respond to email inquiries
  • Office/Training Workshop based in Mississauga
  • Occasional trips to HINO dealers, National / International travelling may be required
Not the perfect fit for you? That's OK. Feel free to share with a friend:
Créer une alerte emploi pour cette recherche

Service Technical Specialist • Mississauga, ON

Offres similaires

Technical Specialist

HCL Technologies LimitedMississauga
Temps plein

The SAP SuccessFactors Consultant will be responsible for end‑to‑end implementation, support, configuration, and optimization of SAP SF modules—primarily.This role demands strong functional experti... Voir plus

 • Offre sponsorisée

Expert Customer Service Specialist

Lennox IndustriesBrampton, Peel Region, CA
Temps plein

Take on the role of Customer Service Specialist, focused on providing exceptional support to our customers.You'll manage inquiries through calls and emails, ensuring timely assistance.In your role ... Voir plus

 • Offre sponsorisée

Customer Engagement Applications Configuration Specialist

Greenfield GlobalMississauga, Peel Region, CA
Temps plein

Drive customer engagement success as a Customer Engagement Applications Specialist focused on D365 solutions.Responsible for configuring, developing, and supporting critical business applications.T... Voir plus

 • Offre sponsorisée

Technical Customer Service Specialist (Sales & Support)

Nett Technologies IncMississauga, Peel Region, CA
Temps plein

A manufacturing company in Mississauga is seeking a Customer Service Representative.Responsibilities include providing sales support, creating quotes, and maintaining CRM data.Candidates should hav... Voir plus

 • Offre sponsorisée

Technical Sales Specialist, Sera

ThermoFisher ScientificBurlington, Canada
Temps plein

Work Schedule**Standard (Mon-Fri)**Environmental Conditions**Office**Job Description**As part of the Thermo Fisher Scientific team, youu2019ll discover meaningful work that makes a positive impact ... Voir plus

 • Offre sponsorisée

Innovative Technical Sales Specialist

WorkleapMississauga, Peel region, Canada
Temps plein

Join Workleap in Montreal as an Innovative Technical Sales Specialist, where your builder mindset meets customer engagement.Drive technical training and system creation to empower sales representat... Voir plus

 • Offre sponsorisée

Technical Sales Specialist

Invictus DirectBrampton, Canada
Temps plein

Location: Office based in Hamilton, territory is in BramptonSchedule: Monday - Friday (Field-Based, in office half a day/week)Company:Our client is a leading provider of industrial equipment and en... Voir plus

 • Offre sponsorisée

Senior Technical Specialist- Claims (ECH-ON)

Echelon InsuranceMississauga, Peel region, Canada
Temps plein

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.Echelon is... Voir plus

 • Offre sponsorisée

technical sales specialist

The RS Josef Group Inc.Vaughan
Temps plein +1

You have successfully applied for this job through Job Bank!.Terms of employment Permanent employment Full time.Work must be completed at the physical location.There is no option to work remotely.O... Voir plus

 • Offre sponsorisée

Logistics Customer Service Specialist - Shipments & Status

Fuze Logistics Services IncMississauga, Peel Region, CA
Temps plein

A logistics company in Mississauga is seeking an entry-level Customer Service Representative to provide timely information on service capabilities and manage customer interactions related to shipme... Voir plus

 • Offre sponsorisée

OPEN: Project Technical Specialist

Cpus Engineering Staffing Solutions Inc.Oakville, ON, CA
Temps plein

Monday-Friday for a minimum of 40 hours per week.Hybrid – mixture of both in-office and remote work on a weekly basis.Supervisor, Project Engineering.Comprehensive benefits and compensation package... Voir plus

 • Offre sponsorisée

Join Dexterra as Technical Solutions Specialist

Dexterra GroupMississauga, Ontario, Canada
Temps plein

Elevate your career at Dexterra as a Technical Solutions Specialist, specializing in Integrated Facilities Management.Your role will encompass designing impactful solutions while engaging directly ... Voir plus

 • Offre sponsorisée

Technical Sales Specialist II, Platform, Public Sector

GoogleMississauga, Peel Region, CA
Temps plein

Technical Sales Specialist II, Platform, Public Sector.Alberta or Nova Scotia, Canada.As a Platform Technical Sales Specialist, you will partner with technical Sales teams to differentiate Google C... Voir plus

 • Offre sponsorisée

Field Technical Support Specialist/Engineer - Canada

BlueGreen Alliance IncBurlington, Halton Region, CA
Temps plein

JobTarget helps you cut through the noise to reach and convert the best candidates.Our unified platform uses data and automated technology to help you efficiently manage applications and connect wi... Voir plus

 • Offre sponsorisée

Specialist, Customer Service

First AmericanOakville
Temps plein

Come work for a company that’s committed to the success of each and every employee.A place where innovators and collaborators come together and build on each other’s talents.Where diversity is welc... Voir plus

 • Offre sponsorisée

Onsite Customer Service Specialist II

Garland Commercial RangesMississauga, Peel Region, CA
Temps plein

Drive customer success with Welbilt, Inc.Customer Service Specialist II based in Mississauga.This full-time, onsite role focuses on managing accounts and ensuring client satisfaction.The contract i... Voir plus

 • Offre sponsorisée

Toromont Cat Technical Training Specialist

Toromont CatVaughan, ON, CA
Temps plein

Advance your career as a Technical Training Specialist with Toromont Cat, delivering top-tier training for the Caterpillar product line.This full-time position includes travel to various customer l... Voir plus

 • Offre sponsorisée

HVAC Technical Support Specialist: Remote Role with Growth Potential

MideaMississauga, Peel region, Canada
Télétravail
Temps plein

Step into a rewarding role as a Technical Support Specialist focused on HVAC systems.This remote position allows you to utilize your hands-on knowledge in gas and refrigeration while making a real ... Voir plus

 • Offre sponsorisée

Remote Technical Support Specialist (Customer Care)

BIS Safety SoftwareMississauga, Peel Region, CA
Télétravail
Temps plein

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service.The ideal candidate has at least 2 years of cu... Voir plus

 • Offre sponsorisée

Technical Support Specialist - Boilers & Hydronics

Venters RecruitsBurlington, Halton Region, CA
Temps plein

A technical services firm is seeking a Technical Support Representative in Burlington, Canada.This role includes providing technical services for internal servers and service contracts, supporting ... Voir plus