Parts and Production Coordinator

Main Duties Include

:

• Bookkeeping
• Entering/Closing Repair Orders
• Payroll/Timekeeping
• Cashiering
• Accounts Receivables

Responsibilities:

• Greet customers in a friendly, professional, and efficient manner as they enter the body shop office and determine the nature of their visit.
• Answer incoming phone calls in a friendly, professional, and efficient manner and schedule estimates, route calls to the correct individual, answer basic questions, or take a thorough message.
• Call customers to schedule estimates for incoming assignments, call scheduled customers to confirm drop-off date, and perform follow-up calls on delivered vehicles within 24 hours of delivery.
• Collaborating with other departments.
• Prepare customer delivery packets and ensure they are ready to go for vehicles leaving that day.
• Post parts invoices daily and ensure returned parts invoices are accurate. Also post all closed jobs into database.
• Keep workflow rental dates current with in-shop vehicles.
• Provide customers with brochures and other information.
• Assist with clerical duties, collect information, and run reports as requested.
• Uphold a professional appearance.

Qualifications:

• Previous collision repair customer service or body shop experience.
• Familiarity with Bodyshop Connect, Progi and ARMS.
• Self-motivated and hard-working.
• Proficient computer skills, working ability of Word, Excel, etc., and ability to learn database management software.
• Excellent oral, especially phone, and written communication skills, and the ability to read and interpret documents.
• Must be patient and calm in demeanor.
• Have a valid driver’s license.

What We Offer

• Competitive compensation plans
• Collaborative team dynamic and Family-like atmosphere
• Supportive work environment
• Health and wellness initiatives
• Community involvement activities
• Exciting company events
• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.