Information Security Analyst
Location: Toronto, ON
Onsite Flexibility: Hybrid 2 days in office, 3 days work from home (potential to move to 4 days in office)
Contract Details
- Position Type: Contract
- Contract Duration: 3 months (with potential for extension based on business needs and performance)
- Pay Rate: C$45.00 C$52.00 / Hour (CAD)
- Shift / Schedule: Monday Friday, core business hours 37.5 hours per week, 7.5 hours per day
- Travel Requirements: Not required
Job Summary
This role supports certificate lifecycle management within a team that manages enterprise certificate lifecycle management (PKI) across all environments and applications. The role involves providing leadership for the provision of technical expertise in development and support of activities, processes, procedures and tools for protecting information security with a focus on application security. Responsibilities include researching, designing and implementing application security solutions and practices, directing testing of security plans, and leading the evaluation of new and proposed security systems and technologies. The ideal candidate would have basic PKI/certificate lifecycle experience, ServiceNow experience, and strong customer-facing/coordination skills. Venafi is beneficial but not a deal-breaker. The role is best suited to someone early-to-mid career rather than a senior PKI engineer. Potential work locations include Scarborough, Downtown Toronto, London and Mississauga.
Key Responsibilities
- Certificate issuance
- Renewals
- Revocation/decommissioning
- TLS certificate intake and delivery
- Maintenance and incident support
- The team provides 24/7 support, including a Singapore-based team
- Requests come through ServiceNow as frontend
- Coordinators validate requests for completeness and accuracy before processing
- Back-end certificate processing is handled through Venafi
- Coordinators work closely with application support, database teams, developers and project managers when requirements are unclear or incomplete
Required Skills
- Strong knowledge of ServiceNow for ticketing
- Basic understanding of PKI Public Key Infrastructure
- Basic understanding of certificate lifecycle management
- Basic understanding of certificate troubleshooting
- Basic understanding of issuance, renewal and revocation
- Strong customer relationship/customer service skills
- Strong communication skills verbal and written
- Strong organization and multitasking skills
- Ability to prioritize tasks
Preferred Skills
- Experience using Venafi (basic understanding is sufficient; not mandatory)
- Prior banking or financial institution experience
- Customer service experience within an enterprise or corporate environment
Education Requirements
- Degree or Diploma required
Required Experience
- 2 years of overall experience
- Entry-level to intermediate PKI experience not a senior-level role
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
Important Notes
- Interview process: 1-step virtual interview, 30 minutes, panel format
About the Client
This client is a top 10 North American bank providing comprehensive retail, commercial, and wealth management solutions, with operations spanning major Canadian and U.S. markets. The organization employs thousands of professionals across technology, information security, financial services, and operations, including software engineers, security analysts, project managers, and business analysts who support enterprise-scale platforms and client-facing solutions.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-11678 Industry: Data & Analytics
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