Senior Business Analyst

Senior Business Analyst

On behalf of our client in the Healthcare Sector, PROCOM is looking for a Senior Business Analyst.

Senior Business Analyst – Job Description

• Work with different stakeholders and subject matter experts from different backgrounds (clinical, business, technical)

• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements

• Contribute to the design and development of processes and products that assist in facilitating the exchange of health information for healthcare professionals

• Help your team solve difficult problems - learning from and sharing with team members.

• Manage priorities and requests in an organized manner

• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization

• Translates patient portal specifications into business requirements to build and design the foundations of the program

• Leads and conducts business analysis in order to assess business problems/opportunities and document the business requirements

• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches

• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project

• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies

• Develops sound processes for requirements gathering

• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects

• Monitors progress, resolves problems and reports regularly to the Project Manager/Leader and stakeholders

• Develops strategies, prepares business cases and cost-benefit analysis

• Conducts requirements gathering, develops documentation, including presentations and briefing notes and conducts stakeholder engagement

Senior Business Analyst – Mandatory Skills

• 8-10 years’ business analysis experience working in electronic health-related projects in Agile environment

• Experience with and knowledge of Project Management, Process Documentation and Implementation

• Experience working with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools

• Excellent Communication skills both verbal and written, and strong stakeholder engagement skills

• Time Management, with the ability to manage tight deadlines and prioritize multiple projects

• Knowledge of IT protocols: FHIR®

• Understanding of human-centered design process, and user experience principles and techniques

• Familiarity with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools

• College/University undergraduate degree in Health, Business or related discipline from a recognized institution or equivalent experience

• Knowledge of Healthcare Information Systems used throughout the province of Ontario

• Experience with health system business implementation and deployment projects

• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions

• Ability to readily identify, assess and mitigate implementation and adoption issues

• Experience with and/or knowledge of change management, workflow analysis and redesign, business process integration, and/or evaluation/quality improvement, preferably in the health sector

• Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements

• Knowledge and understanding of Information Management principles, concepts, policies and practices

• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping

• Experience in structured, object oriented and agile methodologies for user requirements

• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

• A team player with a track record for meeting deadlines

Senior Business Analyst - Nice to Have Skills

• Proven track record working with health care professionals; direct clinical data experience or experience working with clinicians would be an asset

Senior Business Analyst - Assignment Start Date

ASAP – 4 months to start

Senior Business Analyst - Assignment Location

Toronto, ON - Work Hybrid