Description :
· Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
· Hands-on solution design, configuration and troubleshooting of issues of a complex multi-tenant (multi-org enabled) Siebel implementation and its integration with subsidiary systems like Oracle Service Cloud and GIS (ArcGIS) in Development, Test, Pre-production and Production environments
· Development and configuration of integration of Siebel with other Ministry Program applications using web services, RestAPI or other mechanisms
· Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
· Documenting processes and technical designs and updating build books
· Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
· Engaging with LRC and Ministry Program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
· Design and develop prototypes and proof of concepts
· Document build books, working with LRC staff on actual implementation document performance measures of the new environments
· Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
· Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
· Develop unit testing scripts to confirm successful installation/configuration
· Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
· Develop build books, working with LRC staff on actual implementation, documenting performance measures of new environments
· Plan and develop data migration and/or integration (ETL or web services) from other Ministry Program solutions to the Siebel solution
· Ensure compliance with I and amp;IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
· Ensure designs are re-sizable / scalable for multiple screen platforms
· Recommend development and support technologies that provide more efficient code management
· Ensure web pages are AODA compliant and are compatible across multiple browser technologies
· Develop testing scripts using Siebel Automated testing to ensure integrity during change
· Define diagnostic methods to help incident management
· Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration
Knowledge Transfer Requirements
· Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
· All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
· Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions
Evaluation Criteria:
Solution Development Experience - 40%
· 10+ years and #x27; experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
· 5+ years hands on experience in developing RESTful service with JSON
· 10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure
· 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
· 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
· 4+ years experience with Javascript and/or Javascript libraries such as jQuery
· 10+ years experience developing unit testing scripts
· 10+ years setting up and developing solutions with multi-organization data structures and data visibility
· 10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
· 2+ years experience configuring in Siebel IP 20.x Siebel IP 17 or higher
· 5+ years experience developing integration using RESTful service
· 5+ years experience with developing unit testing scripts to confirm successful installation
· 4+ years developing compliance management solutions (incidents, complaints, inspections, permits, investigations and amp; enforcement) using Oracle Siebel Public Sector
Technical Skills - 40%
· 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x,
· 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
· 10+ years demonstrated and hands experience with Siebel e-services, , BI Publisher reports, Javascript, HTML5 and CSS.
· 5+ years demonstrated and hands experience with data modeling and the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders
· 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
· 10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on.
· 10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
· 10+ years of hands on experience on development best practices and standards with Siebel Repository
· 5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies
· Experience and understanding of Workspace and parallel development
· Experience with evaluating and documenting Siebel upgrade paths
Methodologies and amp; Documentation - 10%
· Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
· Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals
· Experience with documenting processes and enhancement build books
· Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
· Experience with developing prototype build books
· Experience with documenting performance measures of the new environments
· Experience working in an agile project delivery team
Soft Skills - 10%
· Excellent analytical, problem-solving and decision-making skills
· Strong collaboration skills with a proven track record for building strong working relationships
· A demonstrated team player with a track record for meeting deadlines
· Strong verbal and written communication skills
· Strong communication skills to present technical designs/solutions to business clients
Experience and Skill Set Requirements:
Must haves:
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