Training Specialist - Senior

Assignment Type : Onsite

This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8 : 00-5 : 00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Experience and Skill Set Requirements

Public Sector Experience

2+ years working in Public Sector in Health Care

Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information (PHI)

5 points

Training Skills

Design, development, and review of training documentation

Extensive experience in providing end user customer service

Online learning system requirements, support, and maintenance

Facilitates working group and information sessions

40 points

Management and Communication Skills

Proven track record for building strong working relationships

Strong interpersonal, verbal, and written communication skills

Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively

Excellent analytical, problem-solving, and decision-making skills

Ability to apply strong listening skills to effectively facilitate webinars

A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities, and a proven track record for meeting strict deadlines

35 points

Management Information Systems (MIS / HRIS) Experience

Experience with MIS Solution Report modifications to meet the reporting needs of healthcare client

Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired

Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.

20 points

MUST HAVES :

Design, development, and review of training documentation

Online learning system requirements, support, and maintenance

Nice to Have :

Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired

Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.