Host/Hostess
At VIP Valet, we pride ourselves in offering clients our 5 star valet service. We are presently seeking bilingual host / hostesses to provide exceptional and flawless customer service to our clients.
DESCRIPTION AND RESPONSIBILITIES (AND DUTIES) :
- A host / hostess presents the first positive impression of VIP Valet’s level of customer service to our clients.
- The person in this position will greet guests warmly upon arrival and provide a positive friendly hand-off .
- The host / hostess should have a fun and smart disposition and must be able to carry natural conversations with clients.
- Responding to inquiries and concerns is an important aspect of the job.
- This person must be able to use visual clues to anticipate the needs of our clients.
- Keeping situations calm and under control during busy periods is essential.
- Our host / hostess must understand and present extraordinary customer service skills.
QUALIFICATIONS AND SKILLS :
- Understanding of great customer service and be able to provide it.
- Ability to work calmly and keep composure during busy moments.
- Welcoming and friendly demeanor.
- Ability to multi-task.
- Must have a valid driving license ( minimum 5 years of experience) .
- Detail oriented.
- A desire to help out and be a team player.
- Be able to work standing up for multiple hours in a row.
- Candidates must understand the importance of taking initiative and have a smart work ethic.
- Candidates must adhere to and respect the VIP Valet dress code.
- Flexibility with shifts.
- Full time and part time positions available.
- Bilingual.
- Required education : High school or equivalent.
Chez VIP Valet, nous sommes fiers d'offrir à nos clients notre service de voiturier 5 étoiles. Nous sommes actuellement à la recherche d'hôtesses / hôtesses bilingues pour offrir un service à la clientèle exceptionnel et sans faille à nos clients.
DESCRIPTION ET RESPONSABILITÉS (ET FONCTIONS) :
- Un hôte / hôtesse présente la première impression positive du niveau de service client de VIP Valet à nos clients.
- La personne occupant ce poste accueillera chaleureusement les invités à leur arrivée et offrira un transfert amical et positif.
- L'hôte / hôtesse doit avoir une disposition amusante et intelligente et doit être capable de mener des conversations naturelles avec les clients.
- Répondre aux demandes de renseignements et aux préoccupations est un aspect important du travail.
- Cette personne doit être en mesure d'utiliser des indices visuels pour anticiper les besoins de nos clients.
- Il est essentiel de garder les situations calmes et sous contrôle pendant les périodes achalandées.
- Notre hôte / hôtesse doit comprendre et présenter des compétences extraordinaires en matière de service à la clientèle.
QUALIFICATIONS ET COMPETENCES :
- Compréhension d'un excellent service client et être capable de le fournir.
- Capacité à travailler calmement et à garder son sang-froid pendant les moments occupés.
- Attitude accueillante et amicale.
- Capacité à effectuer plusieurs tâches.
- Doit avoir un permis de conduire valide (minimum 5 ans d'expérience).
- oucieux des détails.
- Un désir d'aider et d'être un joueur d'équipe.
- Être capable de travailler debout pendant plusieurs heures d'affilée.
- Les candidats doivent comprendre l'importance de prendre des initiatives et avoir une éthique de travail intelligente.
- Les candidats doivent adhérer et respecter le code vestimentaire VIP Valet.
- Flexibilité avec les quarts de travail.
- Postes à temps plein et à temps partiel disponibles.
- Bilingue.
- Formation requise : Baccalauréat ou équivalent.
About VIP Valet :
Our company’s success is the result of our passion for excellence. V.I.P valet is a family owned business and the leading provider of valet parking solutions in the city of Montreal.
With over 20 years experience in the management and consulting of parking solutions, we have become the premier provider of event parking services across the island.
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