Program Manager

Overview

AFL is a global leader in fiber optics, providing integrated solutions in engineering, construction, installation, and repair services for broadband networks. Known for its innovation, AFL began in 1984 with a single product and has grown into a billion-dollar company serving telecom, oil and gas, and utilities markets worldwide.

AFL is committed to environmental responsibility, employee well-being, and community engagement through grants, service projects, and sustainability initiatives. Backed by Fujikura Ltd, a $6 billion company with over 128 years of innovation, AFL offers a culture of collaboration, growth, and stability with operations across Canada, the U.S., Mexico, Europe, Asia, and Australia.

We are excited to announce a fantastic opportunity for a Program Manager.

Job Summary

Under the direction of the Executive Director of the Program Management Office (PMO), the Program Manager is focused on improving AFL’s end-to-end delivery on all aspects of assigned programs in four distinct regions. The incumbent in this role leads a team of professionals, as well as project coordination / administration support, managing overall resources and work, in order to meet Program targets. In doing so, the primary focus will be sustainable growth, profitability and standardization; and ensuring strong and engaged stakeholder relationships.

Specific Responsibilities and Resulting Outcomes

• Ensure SOWs are clearly defined and communicated with clarity on roles and accountability.
• Prepare for and facilitate weekly update meetings with Drop Managers, Project Managers, ISG Managers, Drop Co-ordination, Deployment for each of the four regions, addressing challenges, successes, capacity, resources, responsibilities, etc.
• Regularly meet with Project Managers and other members of the project team as applicable.
• Prepare and provide status reports to internal stakeholders, including Finance and the Executive Team.
• Liaise with Finance in regard to client invoicing, time sheets, etc.; approve invoices for external contract work.
• Build and foster strong client relations, acting as primary point of contact.
• Meet with and provide regular updates to client.
• Support Field and Program team in managing deliverables as per SOW, when needed (i.e. managing Drop placement)
• Provide business and technological support to projects and programs.
• Develop standard processes and requirements to be adhered to by all projects.
• Provide input into proposals based on experience and technological knowledge.
• Help build and maintain positive relations within the team
• Protect organizations’ values by keeping information confidential
• Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
• Adhere to and promote the environmental, health & safety policies of AFL
• Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization.

Qualifications

Skills and Abilities

Physical, Sensory and Mental Requirements

Why AFL? AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide superior service and create better solutions. We provide best-in-class training to ensure you have everything you need to succeed and grow.

Additional Perks

Ready to Join Us? If you’re passionate about design, being innovative, planning and utilizing design tools, we want to hear from you! AFL offers you the chance to grow your career with a leader in the field while being part of a team that values innovation, safety, and continuous learning.

We welcome diversity and encourage individuals of all backgrounds to apply!

We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact NS-Recruitment@AFLglobal.com. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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