Customer Service Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

Customer Service Representative

Full-Time Permanent

We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for :

Providing exceptional service to our Clients and our Associates at our Cash Desk

Performing daily cash handling functions including opening / closing registers and processing all sales transactions

Bagging and tissuing purchased product on behalf of customers

Answering store phones

Maintaining the Service desk

Updating and maintaining client information files including membership in our Club Harry Loyalty program

Assisting with Inter-store transfer processing and e-commerce requests and shipments

Assisting clients who have purchased on-line but are picking up products in-store

Successful candidates will require :

• 2 years’ experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
• A strong service orientation – a demonstrated desire to wow our customers!
• Detail oriented
• Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
• The ability to work effectively as part of a team
• Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
• Strong communication skills

What are the perks of the job?

We thank you for your interest in this opportunity.