Application Engineer, EDI & OMNI Systems

Application Engineer, EDI & OMNI Systems

Join Canada Goose as an Application Engineer, EDI & OMNI Systems .

Location : Toronto

Address : 100 Queens Quay East, Toronto, Ontario M5E 1V3, Canada

Canada Goose isn't like anything else. We've built something great, something special—an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game‑changing people.

Here, opportunities are everywhere—to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview

The Application Engineer will be responsible for guiding, building, and managing the retail and commercial order management systems and platforms, enabling modernized solutions to facilitate consistent and improved development and deployment that run independently by the technology and business teams. Additionally, the Application Engineer for Omni Systems will support the configurations, solution designs of applications and modules, which are easily maintained and modified by the end users. This individual will collaborate with internal and external teams, while communicating cross‑functionally with developers, champions, and partners, achieving agile and progressive goals and measures to deliver seamless experiences to the users across various business functions. They will focus on creating and building creative values, modernized approaches, and solutions to deliver exceptional customer journey and business results.

What You’ll Do

• Coordinating with the cross‑functional teams to understand reported issues, ensure prioritization and root‑cause analysis, impact analysis on other business processes and systems, and communicating to appropriate business units for next steps and resolutions in a timely manner.
• Gather requirements, design, and lead stable, scalable solutions, implementing improved configurations, system processes, architecture, and reports.
• Support internal and external training needs of the business by creating relevant documentation, assisting and leading sessions, while ensuring materials are kept up‑to‑date and available to all system users.
• Actively engage with stakeholders to gain firsthand insights into current operations and surrounding systems, and identify areas for improvement and effective gains.
• Perform relevant SOX control validations surrounding processes and systems as per control‑design.
• Provide input and insights to support future system functionalities and development requested by various operational and commercial teams.
• Identify potential gaps in systems and related integrations, processes, and determine necessary workarounds or system changes.
• Ensure process integrity by documenting current and future business processes and reinforcing consistent adoption and execution across all relevant stakeholders.
• Provide QA and user‑acceptance test scenarios, participate, and guide testing to ensure all commercial solutions work as expected prior to deployment to business users.
• Discover and modernize business processes, systems, and platforms to ensure efficient and effective seamless flow of data and experiences.
• Assist data analysts, applications engineers, developers, and other stakeholders in determining requirements for new reports and dashboards for users of commercial systems.
• Collaborate with technical and subject‑matter experts to analyze trade‑offs between usability and performance needs of the systems.
• Ensure all data provided to external sources from commercial systems is complete and accurate; if required, work with relevant teams to validate and mandate data inconsistencies.
• Other duties as assigned.

Let’s Talk About You

Working Conditions

What’s In It For You?

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and services. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require any interview accommodation, please e‑mail us at HR@canadagoose.com.

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