Talent.com
Customer Service Representative - Temporary Contract
Customer Service Representative - Temporary ContractKaltire • Vernon, British Columbia, Canada
Customer Service Representative - Temporary Contract

Customer Service Representative - Temporary Contract

Kaltire • Vernon, British Columbia, Canada
Il y a 21 jours
Type de contrat
  • Temporaire
  • Quick Apply
Description de poste
Customer Service Representative (On-Site)
Temporary, Fixed-Term Contract
Vernon, BC

Role Description
Kal Tire is currently hiring Customer Service Representatives (CSR) for a temporary contract role. As part of the CSR team, you will help drive sales growth and provide day-to-day support to the Retail Service Centre business unit. You’ll be the friendly, knowledgeable voice on the phone helping customers with their tire and wheel needs. You’ll answer customer inquiries, recommend products and solutions, book appointments, and create a positive experience for our customers. If you thrive in a fast-paced environment and you are eager to grow your customer service and sales skills, we invite you to apply. This temporary contract role will be based out of our Vernon, BC main office with March 9th start date.

Key Highlights of the Role:
  • 2-3 weeks paid training onsite in our Vernon Office and training facility.
  • Support in-store teams by scheduling services, placing orders, and coordinating follow-ups.
  • Build on product knowledge and recommend the right tires, wheels, after-sales service, and warranty programs.
  • Promote customer loyalty through positive interactions and helpful service.

Day to Day Responsibilities:
Customer Inquiries:
  • Respond to a variety of customer service calls in a courteous and professional manner with the goal of resolving the issues during the first call or chat session.
  • Utilize active listening to identify and clarify customer needs.
  • Research solutions using web based applications.
  • Present customer options that encourage long-term satisfaction, referrals and customer loyalty.
  • Provide information and solutions regarding requests for product information, ‘after sale’ service, warranty and customer support.
  • Actively listen to understand customer needs and provide tailored solutions.
  • Participate in call campaigns for seasonal maintenance and service reminders.
  • Act as Kal Tire brand ambassadors.
Operation / Function:
  • Extension of the in-store team - front counter Sales and Service.
  • Liaison between Customer and supplier/producer/service technician.
  • Greet customer in a positive, friendly manner – establish if new or existing customer, and which vehicle.
  • Determine customer needs, and offer solutions; order product, schedule delivery of services.
  • Recognize issues, concerns, and limitations; redirect to Store Manager or Supervisor if necessary.
  • Provide assistance to new and existing team members.
  • Participate in call out campaigns for periodic maintenance and changeover scheduling.
Product / Service Promotion:
  • Provide information about company products and services, charges, service conditions, and service availability.
  • Ensure the products recommended meets the vehicle requirements and safety necessities.
  • Recommend products from Kal Tire core product line.
  • Suggest service and maintenance options for long term vehicle safety and reliability.
  • Other duties may be assigned as required.

Qualifications:
  • Minimum 1 year of direct sales and/or customer service-related work experience preferred.
  • Friendly, adaptable, and focused on delivering a great customer experience.
  • Strong communication, problem-solving, and multitasking skills.
  • Comfortable utilizing tools and technology including but not limited to multi-line phones, computer with multiple screens, Microsoft Word, Excel, Outlook, and other applications and systems.

Special Requirements:
  • Open availability to cover shifts during operational hours which will include early morning, evening and weekends.

What We Offer:
  • This position pays $20 per hour. We offer a clear path for career advancement with wage increases along the way.
  • We pride ourselves with a supportive and safe work environment.
  • Opportunities for professional development include training programs and mentorship.
  • Positive work culture, opportunities for growth and development, and work-life balance.

To be considered for this position at this time, candidates must be legally eligible to work for any Canadian employer. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.


    Créer une alerte emploi pour cette recherche

    Customer Service Representative Temporary Contract • Vernon, British Columbia, Canada

    Offres similaires
    Customer Service Agent - 50k-60k/Year - Remote

    Customer Service Agent - 50k-60k/Year - Remote

    Spade Recruiting • Kelowna, British Columbia
    Télétravail
    Temps plein
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Voir plus
    Dernière mise à jour : il y a 22 jours • Offre sponsorisée
    Route Service Representative (4 Day Workweek)

    Route Service Representative (4 Day Workweek)

    Cintas Canada • Kelowna
    Temps plein
    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division.Our partners drive a truck along an established route and service and sell within an exi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Service Agent - Part Time

    Customer Service Agent - Part Time

    Top Level Promotions • Vernon, BC, ca
    Temps partiel
    Quick Apply
    We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive custome...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Customer Service Agent

    Customer Service Agent

    Executive Aviation • Kelowna, BC, CA
    Temps plein
    Quick Apply
    Are you ready to take off and start a new and exciting career in the aviation industry?.If so, we want to chat with you!.In Kelowna you will be a part of an amazing team of customer service special...Voir plus
    Dernière mise à jour : il y a 25 jours
    Regional Medical Device Sales Specialist

    Regional Medical Device Sales Specialist

    Bioventus LLC. • Kelowna
    Temps plein
    A leading medical device company seeks a Territory Product Specialist in Kelowna, BC.This role emphasizes strategic sales of surgical and nonsurgical devices while developing relationships with hea...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Advisor Associate 6 month contract

    Advisor Associate 6 month contract

    Scotiabank • Kelowna
    Temps plein +1
    Select how often (in days) to receive an alert:.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Regional Administrative Specialist, you wi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Growth-Oriented Insurance Advisor

    Growth-Oriented Insurance Advisor

    Westland Insurance Group Ltd • Kelowna
    Temps plein
    A growing insurance firm in Kelowna, BC is looking for an Insurance Advisor to enhance client relationships and sales.In this role, you'll provide exceptional service and promote various insurance ...Voir plus
    Dernière mise à jour : il y a 7 heures • Offre sponsorisée • Nouvelle offre
    Associé Expérience Client — Impact et Croissance

    Associé Expérience Client — Impact et Croissance

    TD • Vernon
    Temps plein
    Une banque de premier plan recherche un Customer Experience Associate pour offrir un service client exceptionnel.Ce poste à Vernon, Colombie-Britannique, nécessite des compétences en communication,...Voir plus
    Dernière mise à jour : il y a 7 heures • Offre sponsorisée • Nouvelle offre
    Field Technical Service Representative (Full Time)

    Field Technical Service Representative (Full Time)

    Best Buy • Kelowna
    Temps plein
    Field Technical Service Representative (Full Time) page is loaded## Field Technical Service Representative (Full Time)locations: 11914 Kelownatime type: Full timeposted on: Posted Yesterdayjob requ...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Senior Beauty Sales Pro - Elevate Customer Joy & Skincare

    Senior Beauty Sales Pro - Elevate Customer Joy & Skincare

    Chatters Limited Partnership • Vernon
    Temps plein
    A leading beauty retailer in Vernon is looking for a Senior Beauty Sales Consultant to engage customers and recommend products that enhance their experience.This role requires strong customer servi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Relationship Banker I - Growth, Service & Community Impact

    Relationship Banker I - Growth, Service & Community Impact

    Webster Bank • Vernon
    Temps plein
    A leading commercial bank in Canada is looking for a Relationship Banker I.This role involves providing exceptional customer service, processing financial transactions, and achieving sales goals.Th...Voir plus
    Dernière mise à jour : il y a 8 heures • Offre sponsorisée • Nouvelle offre
    Field Service Technician

    Field Service Technician

    Total Power Limited • Vernon
    Temps plein
    Remote-Based Technician Search: Kelowna, Vernon, or Penticton in British Columbia**.Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer gener...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroup • Salmon Arm, British Columbia, Canada
    Télétravail
    Temps plein +1
    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed....Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Asset Management & Service Delivery Coordinator

    Asset Management & Service Delivery Coordinator

    Salmon Arm Chamber Of Commerce • Salmon Arm
    Temps plein
    A local governmental organization in Salmon Arm is seeking a dynamic individual for an Asset Management position.This role involves coordinating strategic objectives in service delivery and support...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Earn money testing apps - Remote

    Earn money testing apps - Remote

    Almedia • Salmon Arm
    Télétravail
    Temps plein
    Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Service and Sales Associate

    Customer Service and Sales Associate

    Hertz • Kelowna, British Columbia, Canada
    Temps partiel
    Quick Apply
    Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.The responsibilities also include building rapport and upselling customers on addition...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Trading Platform Support Specialist - Kelowna

    Trading Platform Support Specialist - Kelowna

    Motivewave • Kelowna
    Temps plein
    A financial trading software firm in Kelowna is looking for a Technical Product Support Specialist to provide first-line customer support for their trading platform.The ideal candidate should have ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Account Manager

    Account Manager

    Fitzii • Vernon
    Temps plein
    Account Manager – Responsibilities.Prospect and onboard new accounts.Develop strategies to increase sales growth in the existing customer account base.Conduct the required number of weekly account ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée