user support technicianTCP Simple Technologies • Surrey, Metro Vancouver Regional District, CA

user support technician

TCP Simple Technologies • Surrey, Metro Vancouver Regional District, CA

Il y a 1 jour

Type de contrat

Temps plein

Description de poste

Overview

Languages : English

Education

College / CEGEP

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Give access to computer networks

Report on the performance of computer systems and networks

Respond to users experiencing difficulties with computer

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Supervise other technical support workers in this group

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Perform Web-server backup and recovery operations

Provide customer service

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User support technician • Surrey, Metro Vancouver Regional District, CA

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