Desk Clerk- Food Services, PT (J1225-0500)

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24 / 7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission : People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Desk Clerk, Inpatient Food Services

Your goal in this position is to perform Admissions / Discharges / Transfers interface downloading and processing diet order changes. You have excellent communication, interpersonal, organizational and problem solving skills with demonstrated ability to prioritize workload and manage deadlines. You have demonstrated the Patient-and Family-Centered Care Philosophy. You have the ability to work independently and effectively as part of a team to achieve department goals and meet targets. It would be an asset if you have strong customer service background and prior work experience in a health care. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and / or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.

On a practical level, you will

• Perform Admissions / Discharges / Transfers interface downloading and processing diet order changes
• Update patient census list, print patient menus, tallies, production sheets, meal tray tickets and nourishment labels and entry of patient menus according to department guidelines
• Communicate with patients and nursing staff to clarify patient requests, diet restrictions, meal preferences, meal service times, etc., while still maintaining department standards.; support dietary staff on use of I Pads

Qualifications

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time Permanent, position with 4 and 8 hours shifts, all shifts including every weekend in the Food Service department. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.