Director of Operations

Job Description

Job Description

About Sweat and Tonic :

Sweat, recover, connect. Sweat and Tonic (S&T) brings together the best of boutique fitness and wellness, offering the widest collection of expertly programmed yoga, Pilates, HIIT, and indoor cycling group fitness classes under one roof. With premium spa facilities, café, and bar offerings, guests can recharge, recover, and reignite. Relax and rejuvenate in Tonic Spa, S&T's premium wellness and recovery hub that combines traditional high touch services with high-tech amenities. Tonic House, the multi-functional lounge, workspace, and event venue, inspires social connection, collaboration and innovation. Since opening in 2019, we've innovated and expanded our state-of-the art classes across multiple channels : In-studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof – a one-of-a-kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In 2023, we opened our first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and a new 25,000 sq.ft. immersive fitness & wellness hub in Toronto at The Well. We're now set to open our third location in Toronto in the prestigious Yorkville neighbourhood. This is a unique, once-in-a-lifetime opportunity to become a part of a passionate, dynamic team that is here to disrupt the fitness industry.

About The Role :

Reporting to the Chief Operating Officer, the Director of Operations oversees Studio Operations through a Studio Manager appointed at each location and an F&B Manager appointed to oversee Tonic Bar and Tonic House operations at each location. The Director of Operations maintains executive responsibility for the group’s F&B strategy, F&B income statement, merchandise sales and cost management and all operational cost centres related to FOH and BOH operations. The Director of Operations will hire a Commissary manager to oversee an off-site commissary kitchen and laundry facility.

The Director of Operations will work Monday - Friday, on-site, understanding that the business operates 7 days a week opening as early as 6am and closing as late at 10 : 30pm. As such, the DOO will be required to work outside of their regular work week and at unconventional times and is expected to manage their time accordingly.

Primary Job Responsibilities :

Strategy & Budgeting

• Own the strategic development and execution of operational and F&B business plans aligned with Sweat and Tonic’s strategic objectives.
• Develop and manage annual budgets for F&B, retail, FOH, and BOH operational cost centres across all studio locations.
• Analyze and optimize income statements related to F&B and merchandise sales, driving profitability through strategic pricing and expense management.
• Identify and implement new revenue-generating opportunities and cost-saving initiatives.

Operations Oversight

Food & Beverage

Retail & Merchandise

Leadership & Team Development

Communication & Collaboration

Customer & Brand Experience

About You :

Compensation and Benefits :

Inclusion and Equal Opportunity Employment :

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.