Asset Protection Partner

Job ID : 280279

Location : ON-Sherway Gardens (0544)

Address : 25 The West Mall, Unit #1210, Etobicoke, ON M9C 1B8, Canada (CA)

Full Time / Part Time : Full Time

Position Type : Regular

Vacancy Status : This position is for an existing, open vacancy. You will be based at the Sherway Gardens Sephora Location for your onboarding and then you will transfer to the Erin Mills Sephora Location (New Store Opening) in March 2026.

The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

Duties And Responsibilities

Loss Prevention

• Provide friendly, professional and knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.

Operations

Skills And Qualifications

Additional Information

Physical Requirements

MEANINGFUL REWARDS

The compensation ranges between CAD$19.70 - CAD$23.20 / hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and / or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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