Sr Program PCO

Job#: 3019686

Job Description:

Sr Program PCO

Location: Hybrid Downtown Toronto, Ontario

Terms: 6 month contract, Strong possibility of extension

Hours: hours/week Monday-Friday, 9:00 am - 5:00 pm –

Summery:

This PCO position requires strong communication and customer service skills, excellent computer skills (particularly with Excel, Word, and PowerPoint), and the ability to multi-task and prioritize in a busy environment. The role serves as a resource for basic company policies and procedures. Communicates with senior managers and line management to gather/convey relevant information. Performs diverse, advanced and confidential administrative support functions.

Required Skills:

• Proficient in Microsoft Office applications -- especially Word, Excel, PowerPoint, Outlook MS Project
• Must be self-motivated and possess excellent written, verbal communication skills
• Strong interpersonal skills when interacting with customers, associates and business partners
• Be able to work independently and effectively as a team player
• Must have the ability to work well under pressure
• Must possess excellent time management skills with the ability to multi-task
• Ability to research issues using multiple bank systems
• Have excellent organizational and problem solving skills
• Effective prioritization of multiple tasks, balancing quality and productivity
• Availability to work a flexible schedule assignment

DESIRED SKILLS:

• 7+ years related experience as a PCO
• Proven track record of building strong partnerships and influencing management and executive level without direct authority.
• Comfortable presenting status meetings to and interacting with leadership.capturing meeting minutes, schedule modeling, release planning,
• Participate in meetings with clients and task members to determine progress of work and identify additional follow up needsTracking project updates and sharing status slides,
• Experience with program level financials and reconciliation
• Proficient in Microsoft Office applications -- Word, Excel, PowerPoint, Outlook, MS Projectcomfortable with Jira, Confluence and Azure DevOps
• Proficiency with bank systems examples include but not limited to: SharePoint, Microsoft Teams, WebEx
• Compile reports concerning progress of work and downtime to distribute to personnel involved in project.
• Ensure project control procedures and policies within a number of projects are executed and functioning according to Technology’s project performance standards.

SOFT SKILLS:

• Written and verbal communication skills.
• Interpersonal skills to be able to interface effectively with a broad range of contacts from technical staff to senior management.
• Strong analytical and problem-solving skills.
• Organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure.
• Analytical thinker, with ability to solve problems.
• Can deal with ambiguity and requests for change.
• Quick and continuous learner with proactive attitude to the job duties.

Apex pay scales are determined by role, experience, skill set, and location. For this new position, the estimated hourly range is provided below as a guideline; however, total compensation may vary based on individual circumstances.

• Role Type: Current opening
• Location: Ontario
• Hourly Range: $40-43/hr
• Genuine interest in the role.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.