Administrative Supervisor - Addictions Program

Administrative Supervisor - Addictions Program

Full‑time, permanent. Reporting to the Manager of COMPASS, the Administrative Supervisor will work collaboratively with service leadership to develop, implement, and maintain administrative systems and procedures. The role provides operational support and leads a team of administrative staff to ensure smooth and effective day‑to‑day operation of the Addictions Program.

Responsibilities

• Monitor workflow and daily coverage, and utilization of administrative resources.
• Create and implement administrative schedules.
• Support and manage registration, referral and scheduling.
• Provide technical support to administrative staff.
• Supervise and delegate activities related to coordinating meetings and events.
• Facilitate meetings with the administrative team.
• Prepare presentations, documents and reports as required.
• Organize, implement and communicate new administrative processes that support the functioning of the Addictions Program.
• Understand and train new staff on the frontline roles of administrative staff.
• Cover frontline responsibilities during staffing shortages or gaps.
• Supervise administrative tasks of onboarding and off‑boarding staff, including recruitment, hiring, and staff supervision.
• Order supplies and manage space planning.
• Prepare and manage confidential information with discretion.
• Prepare complex confidential reports, design presentations and coordinate special administrative projects as requested.
• Act as a liaison with CAMH departments (Human Resources, Information Management, Purchasing, Finance) and external organizations.
• Maintain effective communication and collaboration with internal and external stakeholders.
• Resolve administrative and technical problems with scheduling system software and other computer applications (Microsoft Office, database platforms).
• Support a workplace that embraces diversity and encourages teamwork, complying with all applicable regulatory and legislative requirements.
• Will operate primarily at the Queen Street Site; evening work may be required.

Job Requirements

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan : Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is on a mission to change the way society thinks about and responds to mental illness, aiming to eliminate prejudice and discrimination and shape a world where mental illness is central to our health care system.

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