C99 - Program Assistant - (Casual)

C99 - Program Assistant (Casual)

Phoenix Drug & Alcohol Recovery and Education Society, The Nest, Burnaby, British Columbia, Canada.

Job Summary

The Program Assistant supports the daily operations at The Nest and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills assistance, information, resources, and demonstrations, in accordance with pre-established care schedules. Works to ensure a safe, well maintained, and healthy environment.

Details

Title : Program Assistant – Casual    Number of Positions : Multiple    Competition Number : C99    Location : The Nest    Position Status : Casual    Reports to : Program Manager    Compensation : (Grid 21) $27.92 - $29.60

Responsibilities

• Provides feedback and input regarding clients' needs, performance, and progress
• Assists clients with the development of life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills by methods such as demonstrating and modeling appropriate actions
• Administers medication to clients and provides medication reminders, in accordance with established policy
• Participates in and oversees various client-focused social and recreational activities
• Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients' needs. Provides clients with related information
• Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting
• Accompanies clients on outings such as appointments, shopping, and leisure activities
• Completes and maintains related records and documentation such as statistics, progress reports, and daily logs
• Receives client feedback, and inquiries and complaints, and responds as required
• Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundry
• Required to debrief with incoming shifts to ensure detailed transfer of information (e.g. concerns)
• Supports a safe, well maintained and healthy building environment
• Completes regular rounds of facility as scheduled throughout shifts
• Provides direction to volunteers as required
• Performs other related duties as assigned.

Qualifications

Skills & Knowledge

Competencies

Approach to Work

Job Knowledge & Quality of Work

Judgement & Decision-Making

Communication & Interpersonal Skills

Personal Leadership

Teamwork & Collaboration

People Leadership / Management

Task Leadership

Task Management

Closing Details

Internal applications will be accepted until December 21st, 2025, 04 : 00 pm .

All qualified applicants are welcome to apply. Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

Seniority Level

Employment Type

Job Function

Industries

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