Talent.com
Alert Driving
Project ManagerAlert Driving • North York, Ontario, Canada
Project Manager

Project Manager

Alert Driving • North York, Ontario, Canada
Il y a plus de 30 jours
Salaire
90 000,00 $CA – 100 000,00 $CA par an
Type de contrat
  • Temps plein
  • Permanent
  • Quick Apply
Description de poste
Project Manager:

We are looking for a Project Coordinator to join our team. You should have a background in business skills, management, and analysis. You should be an excellent communicator and comfortable managing multiple tasks. You also need to be a team player and have a problem-solving aptitude. The Project Coordinator position is primarily focused on client interaction and support from the pre-launch stage forward. This position also requires multi-level interdepartmental communication on a regular basis. The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and time.

This position reports directly to the Production Manager.

Duties & Responsibilities of the Project Manager:
  • Execute strategic plans based on AlertDriving’s project delivery process, Primary client contact regarding client deliverables throughout the launch process.
  • Create and manage project plans, budget, deliverables, goals, scope, resources and schedules to effectively monitor and report on progress.
  • Manage resources to reach each milestone within the project, by monitoring and managing the statement of work to reflect proper expenditure of all time and staffing.
  • Monitor production and quality control while providing project plans and project status report.
  • Identify and resolve issues and risks through a proactive approach to minimize deviations from time and budget while delivering project results.
  • Assist Production Coordinator to track, monitor and resolve project issues.
  • Client-facing project management - manage client issues, launches, pilots, etc. in a timely and professional manner, coordinate internal resources and manage client expectations.
  • Coordinate internal efforts to resolve third-line client support issues/inquiries and communicate results with the client.
  • Client account configuration and maintenance (including account set-up, assigning training, batch testing and MVR issues).
  • Work closely with the Customer Success Manager (AM) to manage accounts.
  • Create detailed and feasible timelines for client-facing projects and coordinate projects accordingly (escalating when appropriate). In cases of larger, global clients, work with AM to create timelines.
  • Understand Client needs and provide information, guidance & assistance.
  • Train administrators on how to use the AD program and provide detailed information to the client.
  • Document client progress and update management as necessary.
  • Maximize customer loyalty and retention and First- and second-line client support.
  • Build credible internal and external relationships through effective communication.
  • The Project Manager may be required to attend occasional calls outside of business hours, to accommodate international clients.

Knowledge and Skills Requirements:Communication:
  • Handle internal and external correspondence independently.
  • Communicate with team and clients on project scope including scheduling, resource allocation, progress monitoring, risk management, and target objectives of projects.
  • Lead Project Management discussions in Operational Reviews and meetings with clients to have clear objectives, practical success criteria as well as a common understanding of the expectations of each project.
  • Work with Production Coordinator and delivery team through scheduling and project status evaluations.
  • Present deliverables and progress to clients and developers to ensure communication and understanding of objectives.

Customer Service:
Develop and maintain good customer relationships and provide excellent customer service by responding to customers immediately, and determining their needs in a professional and enthusiastic manner.

Organizational and Time Management Skills:
  • Superior organizational and time management skills.
  • High level of accuracy and attention to detail.
  • Ability to be self-sufficient and make day-to-day decisions about accounts.
  • Ability to speak and work with senior-level executives.
  • Capable of handling stress and ability to carry out assigned projects to their completion with minimal supervision.

Education and Experience Requirements:
  • A minimum of 2 years of Project Coordinator /Manager experience or related experience.
  • Experience seeing projects through the full life cycle.
  • Strong track record of effective customer relationships.
  • Excellent working knowledge of customer service principles and practices.
  • Advanced MS Office computer software skills and superior keyboard skills.
  • Intermediate Excel spreadsheet skills.
  • Project Management Professional (PMP) certification is a plus.
  • Salesforce experience is an asset.
  • Advanced working knowledge of administrative procedures.
  • A College / University degree or professional accreditation.

AlertDriving is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under AlertDriving’s accessibility policies and procedures. Applicants must make their accommodation needs to be known upon requests for interviews.

Job Types: Full-time, Permanent (Hybrid role).
Créer une alerte emploi pour cette recherche

Project Manager • North York, Ontario, Canada

Offres similaires

Construction Project Manager - Harbinger Network Inc.

Harbinger Network Inc.toronto, on, ca
Temps plein

Construction Project Manager, Institutional Construction, Healthcare and University Projects, GTA & South Western Ontario!.Looking for your next step in complex construction project management?.We ... Voir plus

 • Offre sponsorisée

Senior Onboarding Project Manager - Europ Assistance Canada

Europ Assistance Canadatoronto, on, ca
Temps plein

Senior Onboarding Project Manager.Europ Assistance Canada, part of Generali Group (www.Senior Project Manager to join our Operations team in Canada, who can contribute to the building of local Cana... Voir plus

 • Offre sponsorisée

Project Manager

LIDD Supply Chain ConsultantsToronto, ON, CA
Temps plein

LIDD is a leading supply chain management consulting firm.We design complex distribution centers and logistics systems to help companies move goods more efficiently.Our clients are manufacturers, d... Voir plus

 • Offre sponsorisée

Technical Project Manager

Flexton Inc.Toronto, ON, Canada
Temps plein

Job Title: Technical Project Manager (Ads or eCommerce).US tier 2, Toronto as long as they can work PT hours/ Hybrid on client locations.Ads or eCommerce, Tech Company experience.We are looking for... Voir plus

 • Offre sponsorisée

Technical Project Manager

Creative Circletoronto, on, ca
Temps plein

Our consulting client is looking for a Technical Project Manager to join their team.This will be starting in September, for 6+ months, fulltime hours per week.The rate range is $80-90 per hour, CAD... Voir plus

 • Offre sponsorisée

Construction Project Manager

Prodigy GroupGreater Toronto Area, Canada, Canada
Temps plein

We are looking for a Project Manager to join our team!.If you’re passionate about construction and eager to lead complex, high-impact projects, this could be the perfect role for you.Prodigy is see... Voir plus

 • Offre sponsorisée

Project Manager

JCB Construction Canadatoronto, on, ca
Temps plein

Reporting to the Project Director, the Project Manager is responsible for the execution of assigned projects and acts as the link between the superintendent, the client, and professionals.As a Proj... Voir plus

 • Offre sponsorisée

eDiscovery Project Manager

McCarthy TétraultToronto, ON, CA
Temps plein

McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world.At McCarthy Tétrault, we offer challenging and rewarding ... Voir plus

 • Offre sponsorisée

Project Manager

People Store StaffingNorth York, ON, Canada
Temps plein

Our client is seeking a Project Manager to join their team within the packaging and manufacturing space.The Project Manager plays a critical role in connecting sales, design, estimating, and operat... Voir plus

 • Offre sponsorisée

Associate Project Manager

VeriParkmarkham, on, ca
Temps plein

We enable financial institutions to become AI-first digital leaders.As a global team of professionals, we work with top-tier clients on exciting, high-impact projects in an environment where we lea... Voir plus

 • Offre sponsorisée

Project Manager - Reliance Impact

Reliance Impacttoronto, on, ca
Temps plein

Project Manager – High-End Interior Fit-Outs.Sector: High-End Interior Fit-Outs / Commercial Interiors.We are seeking an experienced Project Manager to oversee high-end interior fit-out projects ra... Voir plus

 • Offre sponsorisée

Project Manager - Empire Life

Empire Liferichmond hill, on, ca
Temps plein +2

Empire life is looking to hire a Project Manager to join our team!.The Project Manager is responsible for proactively managing the initiation, planning, analysis, design, execution, implementation ... Voir plus

 • Offre sponsorisée

Project Manager

DAY CUSTOM HOMESGreater Toronto Area, Canada, Canada
Temps plein

Day Custom Homes specializes in building refined, custom residences in Toronto and surrounding areas.With a commitment to collaboration, technical expertise, and uncompromising quality, we deliver ... Voir plus

 • Offre sponsorisée

Project Manager (1869) - north york

Focus Systems Inc.north york, on, ca
Temps plein

Saskatchewan Crown Corporation.If you have strong Agile delivery experience and a background in SaaS implementations—this is a great opportunity to drive a high-visibility project.Hybrid (Remote + ... Voir plus

 • Offre sponsorisée

Project Manager

KData AIToronto, ON, Canada
Temps plein

KData AI accelerates enterprise data and AI initiatives by delivering expert consulting services in Databricks, Snowflake, and Informatica platforms.The company specializes in providing skilled tal... Voir plus

 • Offre sponsorisée • Nouvelle offre

Service Project Manager - markham

Workerbeemarkham, on, ca
Permanent

Technical Services Senior Project Manager.No C2C or third-party submissions.Workerbee connects workers with employers through trusted introductions.By joining Workerbee you can be matched for proje... Voir plus

 • Offre sponsorisée

Project Manager

Momentum Financial Services GroupToronto, ON, CA
Temps plein

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most.With more than 40 years of experience, we’re the team behind Money Mart—C... Voir plus

 • Offre sponsorisée

Project Manager - Havas Health Network

Havas Health Networktoronto, on, ca
Temps plein

The Project Manager is responsible for overseeing the execution of creative projects within a fast-paced agency environment.This role ensures that creative deliverables—.The Project Manager will wo... Voir plus

 • Offre sponsorisée

Manager, Project Performance

WSPToronto, ON, CA
Temps plein

What if you could redefine what's possible?.We are the home of ambitious, passionate, and innovative world shapers.With an unmatched breadth and depth of engineering, advisory and science‑based exp... Voir plus

 • Offre sponsorisée

Project Manager

HISH IT SERVICESToronto, ON, CA
Temps plein

Job type: 6 Months - High possibility of Extension.Prior experience with Metrolinx is preferred***.Project Manager/Leader - Senior.Responsible for managing I&IT infrastructure initiatives, includin... Voir plus