Sales Consultant

Kitchener Hyundai is seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then match customer needs with models and equipment. They offer and accompany customers on test drives, offer customer involvement in trade-in evaluations, present financial information, satisfy customer concerns and ask for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Unrestricted OMVIC license & dealership approval
• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred
• Previous retail sales/customer service experience required

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Qualified applicants are invited to apply with resume and cover letter.

Kitchener Hyundai is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at or to make your needs known in advance.