Overview
Jolera stands as a distinguished multinational Global Systems Integrator (GSI), delivering comprehensive and bespoke IT solutions to a diverse clientele across the globe. We are driven by excellence, leveraging a team of over 550 professionals to design, implement, and manage technology systems that are effective, scalable, and value driven. Our services include customized technology solutions, IT assessments and strategic planning, IT device and infrastructure management, data backup and recovery, cloud and on-premise migrations, enterprise-grade security services, and 24 / 7 / 365 end-user support. Join Jolera to empower organizations worldwide with innovative and reliable IT solutions.
Join us as a
Security Platform Engineer —you will own the full stack of endpoint, identity, and cloud-detection defenses, and your ideas will shape how we protect thousands of devices and user identities every day. If you thrive on solving challenging security problems, automate everything you touch, and expect real feedback, you’ll fit right in. We champion people who take initiative, speak up, and deliver measurable results.
Responsibilities
Administer & Support Security Products
– Own day-to-day operation of CrowdStrike, SentinelOne, Proofpoint, Qualys, Microsoft, and our Cyber-Awareness Training suite.
Deploy & Configure
– Support migrations, build repositories, and fine-tune policies and tasks across platforms.
Troubleshoot & Escalate
– Act as the SME for complex security incidents, providing Tier-3 support to our operations team.
Identity Protection
– Monitor Azure AD / Microsoft Entra ID and Okta, enforce least-privilege access, and remediate identity-based threats.
Automate & Optimize
– Script (PowerShell / Python) to speed deployment, reporting, and continuous configuration compliance.
Document & Improve
– Maintain clear exception / run-book documentation and drive process improvements that elevate customer satisfaction.
Who You Are
Experience with Endpoint Security Solutions :
Proven hands-on experience administering and supporting endpoint security products (e.g., CrowdStrike, SentinelOne, Qualys) and email security like Proofpoint.
Operating System Expertise :
Strong proficiency in Microsoft Windows operating systems (client and server), including administration, troubleshooting, and security configurations.
Identity Security Expertise :
Administered Azure AD / Entra ID or Okta : conditional access, MFA, PIM, SSO, SAML / OIDC.
Networking Fundamentals :
Solid understanding of networking concepts (TCP / IP, DNS, firewalls, proxies) as they relate to endpoint security communication and troubleshooting.
Automation Skills :
Experience scripting and automating (PowerShell, Python) to streamline security operations, agent deployment, policy management, and reporting.
Subject Matter Expertise :
Ability to act as a subject matter expert for operating, troubleshooting, installing, and configuring diverse security solutions.
Documentation & Communication :
Ability to maintain documentation for exceptions and processes, plus strong verbal and written communication for technical and non-technical audiences.
Customer Focus :
Commitment to identifying and driving process improvements to improve customer satisfaction.
Ownership Mindset :
Proactive and responsible approach to tasks and projects, taking full accountability for outcomes.
Preferred Qualifications
Vendor Specific Certifications (CrowdStrike, SentinelOne, Proofpoint)
CompTIA Cybersecurity Analyst
CompTIA Network+
Microsoft Certified : Windows Server Hybrid Administrator Associate
Microsoft 365 Certified : Administrator Expert
Microsoft Certified : Security Administrator Associate
Azure Security Engineer Associate
What We Offer
Remote work
Competitive compensation package and comprehensive benefits
Professional development including certifications and specialized training
Exposure to cutting-edge technologies and globally recognized projects
Work with diverse international teams and Fortune 500 clients
Career advancement opportunities within a growing global organization
Collaborative and innovative work culture that values your contributions
Regular company events, recognition programs, and celebrations
Opportunity to build a portfolio of high-impact, global-scale projects
At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.
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Security Platform Engineer • Toronto, Canada