Part Time Insurance Customer Service Representative- Office AssistantAngie DeGroot Desjardins Insurance & Financial Services Agency • Kitchener, ON, Canada
Part Time Insurance Customer Service Representative- Office Assistant
Angie DeGroot Desjardins Insurance & Financial Services Agency • Kitchener, ON, Canada
Il y a 13 jours
Type de contrat
- Temps partiel
Description de posteProfessionalism and attention to detail. Friendly Bubbly Outgoing personality Ability to multitask. Strong communication and verbal skills. Ability to work in a fast paced environment. Active and responsible team member. Ability to take orders. Strong organizational and prioritization abilities. Ability to communicate with managers. High school diploma. 2 years of experience doing office work. Knowledge of financial documents. Ability to use computer software and ease with communication technology. Experience with operations / customer service. Insurnace Licence ( OTL or RIBO) Second language is a plus. Continuous desire to improve.
Job Description
Job Description
Our team is looking for a Part Time 10Am - 3PM Customer Service Representative to help perform a variety of tasks within our insurance office. They will be helping by answering calls / emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for a top prospect who will help our team accomplish exciting projects and assignments in a fast-growing industry.This position has the potential to advance and grow quite quickly .
Responsibilities
- Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Requirements :
Qualifications :
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Part Time Insurance Customer Service Representative Office Assistant • Kitchener, ON, Canada
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