AI Integration Developer

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

Feel like you can make a difference? Good news, we saved you a seat! Dialogue is an equal-opportunity employer, dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

Your role as an AI Integration Developer

As an AI Integration Developer in the Provider Stream group, you will be part of the team responsible for bridging advanced automation technologies with our clinical operations. The mission is to build the "Intelligent Provider" infrastructure—developing the systems that eliminate administrative burden and enhance clinical decision-making. This role is a high-impact hybrid of AI and Backend Engineering. Responsibilities of this role include building secure, scalable pipelines that allow us to leverage the best existing solutions in a high-stakes medical environment. You will ensure that every automation is grounded, validated, and production-ready.

What You'll Be Doing

• Scalable Backend Architecture : Design and maintain high-concurrency microservices and APIs that serve as the backbone for provider-facing automation tools.
• Systems Integration : Architect robust "Agentic" workflows and integration layers to connect internal clinical data with external reasoning engines and automation services.
• Infrastructure & DevOps : Manage the deployment, scaling, and reliability of integration services using containerization, CI / CD, and infrastructure-as-code.
• Validation Frameworks : Build automated testing and evaluation pipelines to measure the accuracy, safety, and reliability of system outputs before they reach clinicians.
• Security & Privacy : Implement rigorous data-masking and secure transmission protocols to ensure all integrations meet PHI (Protected Health Information) standards.
• Observability : Develop deep monitoring and tracing for integrated systems to track performance, latency, and cost-efficiency.

Qualifications

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits :

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