Customer Service RepresentativeBedford Ready Mix • Lower Sackville, NS, Canada
Customer Service Representative
Bedford Ready Mix • Lower Sackville, NS, Canada
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de postePrevious customer service experience Familiarity with Halifax Regional Municipality roadways will be considered an asset Solid computer skills and experience Previous experience in the concrete, construction and / or trucking industry will be a definite asset Strong attention to detail, with knack for anticipating conditions that may impact success Demonstrated problem-solving skills with the ability to successfully manage changing schedules and deadlines Ability to work well under pressure in a fast-paced, deadline driven environment Flexibility in work schedule (early mornings, days, late evenings) to meet the needs of the business Some weekend work required (work Saturdays on rotation) Ability to work comfortably within a high-output high-volume environment, working collaboratively with a diverse workforce
Responsibilities
- Accurate processing of sales orders, quotes and general inquiries
- Taking orders in a professional and friendly manner
- Assist customer with product questions, ordering, order tracking, complaints and issues
- Schedule delivery times and coordinate with customers and dispatch
- Monitor progress of work to ensure schedules are being met
- Constantly rework best fit scenario for scheduling
- Verify accuracy of customer orders
- Provide back up for dispatch as needed
- Additional duties as required
Technical Requirements
Business Requirements
Cultural Requirements
As a member of the OSCO Construction Group, OSCO Concrete & Aggregates Limited offers a comprehensive compensation and benefits package including health and dental coverage, life insurance and RRSP options. Additionally, we offer health and wellness programming, years of service rewards and employee sport team sponsorships.
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Customer Service Representative • Lower Sackville, NS, Canada
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