Assistant General Manager

Brand : Chantler’s Environmental Services

Location : Fully on‑site in Hillsburgh, Ontario, with occasional travel to Grimsby or to visit other brands

Job Type : Permanent, full time

Pay : $110,000 to $120,000 annually, plus target bonus of $15,000

About Our Company

Total Sanitation Services is a route‑based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add‑on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America’s sanitation services provider of choice in the markets that we serve.

About the Role

We are looking for someone with the emotional intelligence, business savvy, and operational background to join our successful Chantler’s Environmental Services brand. This role is perfect for someone who is ready to learn first, do the work next, and look at continuous improvement down the road. You must be a “roll up your sleeves” leader who walks the talk in order to be successful in this role. If you do your best work sitting at a desk all day, this isn’t the role for you. If you get great results but alienate your team, this isn’t the role for you. If you like a predictable environment and avoid stressful situations, this isn’t the role for you.

If you can skill up a team, run the day‑to‑day operations, keep an eye on the bottom line, relentlessly nurture customer relationships, treat your employees respectfully while still setting clear expectations… and make it all look easy, this is your dream job!

Responsibilities

• Learn ServiceCore and manage the Dispatch team, being proficient enough to identify routing inefficiencies or issues and correct them, and to work a dispatch desk to cover absences.
• Take responsibility for all permitting and ensure that permits are valid and renewed without lapses.
• Take responsibility for all compliance with environmental, health and safety, employment, and commercial vehicle operation regulations.
• Own the P&L for the brand, ensuring profitability targets are met through efficient operational decisions.
• Directly supervise and support the Operations Manager and Yard Operations Manager.
• Provide guidance and support to other supervisory and management staff as appropriate.
• Liaise with Sales team and ensure alignment, meeting customer commitments and service expectations.
• Ensure the quality of service that Chantler’s is known for is maintained, and that customer care is the focus of every employee.
• Role model and reinforce TSS values.
• Act as the trusted second in command for the General Manager, with the medium‑term goal of being ready to step into that role.

Qualifications

What We Offer

We invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace.

Accommodation throughout the recruitment process is available for applicants with disabilities. If you require an accommodation, please email hr@totalsanitation.com to coordinate.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI‑assisted tools in our recruitment process.

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