Program Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

A Creation Technologies Program Manager (PM2) plays a critical role in managing the production and delivery of electronic products and services. The program manager is responsible for overseeing all aspects of the production process, from design and prototyping to manufacturing and delivery. Their main goal is to ensure that products are produced efficiently, meet quality standards, are delivered on time, and are cost-effective. They are their customer representative and advocate within Creation Technologies.

DUTIES AND RESPONSIBILITIES

• Define program scope and requirements, ensuring product design aligns with customer specifications, timelines, and qualitystandards.
• Develop and manage timelines, adjusting schedules as needed to meet milestones such as New Product Introduction (NPI), completion and delivery dates.
• Management of process validations such as : Installation qualification (IQ), Operational qualification (OQ), Performance qualification (PQ).
• Monitor and manage program metrics, including on-time delivery, quality, responsiveness, and cost performance, identifying root causes and solutions for variances.
• Coordinate Customer Focused Teams (CFTs) across engineering, manufacturing, quality, logistics, and supply chain, assigning priorities and leveraging team strengths.
• Act as the primary customer liaison, ensuring expectations are met and updates or issues are effectively communicated.
• Oversee financial aspects, including revenue forecasting, cost estimates, and Profit and Loss (P&L) variances, ensuring budget adherence and accurate quotations.
• Identify cost-saving opportunities while maintaining quality, recovering costs for changes Engineering Change Orders (ECO), Non-recurring Expenditures (NREs), excess, obsoletes and ensuring Return on Investment.
• Ensure manufactured products meet quality standards and required certifications (e.g., UL, CE, RoHS, ISO).
• Resolve quality issues by identifying root causes, implementing corrective actions, and mitigating risks throughout the manufacturing process.
• Manage changes to project requirements, timelines, budgets, or designs, ensuring proper communication and adjustments.
• Monitor production stages, scaling from prototypes to meet customer demand while maintaining efficiency and quality.
• Coordinate supply chain needs to ensure materials are available on time and avoid disruptions.
• Oversee delivery logistics, ensuring products are shipped on time and in good condition.
• Provide regular updates to senior management and clients, highlighting progress, issues, and successes.
• Maintain proper documentation, including design changes, procurement records, and quality inspection reports.
• Travel as required (up to 10%)

QUALIFICATIONS

SKILLS REQUIRED

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Creation Technologies is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you require any accommodations to complete the application process or need the job posting in an alternative format, please email You will be connected with our Talent Acquisition team.

If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.

Canada : Title for the position will be in accordance with applicable national and local laws.

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