information technology (IT) support technician
Horstman Canada Inc.Brampton, ON, CAIl y a 15 jours
Salaire
28.85 CAD par heureType de contrat
- Permanent
- Temps plein
Description de posteEducation : College / CEGEP Experience : 2 years to less than 3 years
Work setting
- Private sector
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- Veritas Netbackup
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sound discrimination
- Sitting
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Dental plan
- Health care plan
- Registered Retirement Savings Plan (RRSP)
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
Tasks
Computer and technology knowledge
Transportation / travel information
Work conditions and physical capabilities
Personal suitability
Health benefits
Financial benefits