Accounts Receivable Analyst (Bilingual English/French)
Location: Vaughan, ON (200 Aviva Park Drive, L4L 9C7)
Schedule: Hybrid – 3 days in office (Tuesday, Thursday, plus 1 flexible day)
Term: Contract (Potential for FTE conversion in Feb 2026)
Rate: $25 – $30 per hour (T4, flexible based on experience)
The Opportunity
We are seeking a proactive, analytical, and bilingual Accounts Receivable Analyst to join our Credit & Collections team in Vaughan. This role is essential for supporting our day-to-day AR operations, managing a dedicated portfolio of key accounts, and driving process improvements. The ideal candidate is energetic, positive, and driven, with strong financial acumen and a proven ability to partner with cross-functional teams.
What You Will Do (Key Responsibilities)
1. AR Portfolio Management & Customer Support (30–40%)
Manage a portfolio of high-risk and strategic enterprise accounts, ensuring timely payments through full-cycle AR activities.
Perform billing, detailed account reconciliations, collections, and dispute resolution for assigned accounts.
Serve as the primary escalation point for complex AR issues, coordinating resolution with customers and internal teams (Sales, Operations, IT).
2. Process Leadership & Improvement (25–30%)
Lead or actively support process improvement initiatives within credit, collections, and cash applications to enhance efficiency and compliance.
Maintain and update AR Standard Operating Procedures (SOPs), workflows, and documentation.
Provide expertise in EDI and customer billing portals, supporting the testing and implementation of AR system enhancements.
3. Reporting & Risk Insights (15–25%)
Develop, maintain, and analyze key AR performance metrics, including DSO (Days Sales Outstanding) and aging reports, to support leadership reporting.
Assist in the financial analysis of high-risk accounts, contributing to bad debt provisioning and credit exposure assessments.
4. Cross-Functional Collaboration & Onboarding (10–15%)
Partner with Sales, IT, and Credit teams to facilitate smooth customer onboarding and accurate AR setup.
Ensure AR requirements and financial considerations are integrated into new customer processes and system updates.
What You Must Have (Requirements)
Experience: Minimum 3+ years of progressive experience in Accounts Receivable, Billing, or Credit & Collections.
Education: Post-secondary diploma or degree in Accounting, Finance, or Business Administration.
Language: Must be bilingual (fluent in English and French) to support our French operations and customers.
Technical Skills:
Proficiency in Excel, including VLOOKUPs and PivotTables.
Experience with major ERP platforms (e.g., Dynamics, Oracle, SAP).
Proven understanding of aging reports, DSO, and AR performance metrics.
Experience with full-cycle AR, including collections, reconciliations, and dispute resolution.
Soft Skills: Strong negotiation, conflict resolution, and organizational skills. High attention to detail and ability to manage competing priorities in a fast-paced, collaborative environment.
Highly Preferred Experience & Skills
Previous experience managing multi-regional or cross-border account portfolios.
Experience with EDI-based customers and third-party vendor billing portals (e.g., Ariba, Oracle, Tradeshift).
CCP (Certified Credit Professional) designation in progress or completed.
Participation in AR process or systems transformation initiatives.
Accounts Receivable Analyst (Bilingual English/French) • Woodbridge, ON, Canada
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