Sr. Technical Desktop AnalystPeopleToGo • North York, Ontario, Canada
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Sr. Technical Desktop Analyst
PeopleToGo • North York, Ontario, Canada
Il y a plus de 30 jours
Type de contrat
- Temps plein
- Quick Apply
Description de posteWindows Office Suite proficient Strong hands on knowledge of Break Fix : Software / Hard Drives / Peripherals Good understanding of basic network protocols : TCP / IP Knowledge of WiFi technology Client and BES – Blackberry hand held device, VPN remote user support PC / Laptop Hardware troubleshooting and repair Proficient in imaging technologies : RIS / Image X, WDS etc Excellent customer service skills – experienced at providing deskside support at the Minimum 3 year College diploma or University degree in a technology related discipline MCSE, MCP, A+ industry certifications preferred 5 to 7 years experience in PC support & Networking Recent Lotus Notes (Ver. 7 or 8) password resets, ID Administration experience Experience providing support to Senior Executives Supervisory experience is a nice to have BlackBerry support experience required (client and BES) Ability to work in a very fast paced environment and make frequent work re-prioritization decisions Excellent customer service, communications & presentations skills, recent experience working within all levels across the organization in a fast paced Enterprise environment Professional, dynamic and career minded with a strong work ethic
Job Title : Sr. Technical Desktop Analyst
Location : Toronto, ON
Type : 12 month Contract
Starts : Immediately
Our client currently has an opening for a Technical Analyst (Deskside support) to work as part of a team providing Lotus Notes Ver. 7 or 8 password resets, ID admin work, PC, Laptop and BlackBerry (BES) support to approximately 2000 end users.
Note : Client will consider cross training on Lotus Notes if all other skills / experience criteria are met however……candidates must still have a minimum of recent basic working experience with Lotus Notes as a user in an Enterprise environment at the very minimum to be considered.
Must Have Skills :
- Recent Lotus Notes (Ver. 7 or 8) password resets, ID Administration experience is desired
- Experience working in a mixed Unix / Windows environment (AIX, Windows
2003 / 2007 / 2008 / 2010, Active Directory
executive level with strong presentations skills
Education / experience
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Sr Technical Desktop Analyst • North York, Ontario, Canada
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