Analyst, Business Intelligence

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings : up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to) :

59,300 - 72,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance) :

7.5%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including : experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

In this role you will be in charge of gathering, analyzing, and interpreting trends and data to improve operational strategies. You will work to perform intermediate to complex analytics and statistical modelling on large data sets to identify areas for process improvement, market / business sector trends, customer buying patterns, etc. in order to help inform business decisions recommend solutions or new strategies. We are looking for a person with an acute business sense and strong problem-solving skills.

What you'll do here :

Examine departmental objectives and create dashboards of key metrics to monitor performance and provide recommendations based on analysis.

Design and develop reporting to test, track and improve results for new and ongoing initiatives.

Automate the distribution of data from a myriad of sources to multiple internal and external parties.

Analyze and optimize the use of data and platforms to drive growth.

Perform continuous improvement to tools, data and reports developed or used by the team.

Ensure solutions are released properly, and each release is documented.

Analyze product, market, and trends to build data models.

Propose data schema and data flow optimization for reporting performance and enhancement as needed.

Work with data warehouse architects, data scientists, and data collection application engineers.

Generate and deliver quality reports to operation and perform quality assurance checks on reports.

Troubleshoot and solve problems on data models.

Set up and maintain BI tools, infrastructure, and integration with company data sources

Translate business requirements and problems into innovative technical solutions.

Use data to generate reports to support business decision-making and business performance monitoring.

Develop reporting systems that provide accessible information for decision-making.

What you bring to the table :

University degree in data-related field (i.e., Mathematics, Science, Statistics, AI, Computer Science, etc.), or any combination of equivalent education and experience.

Deep knowledge of BI reporting tools such as Power BI.

Solid experience with databases (Oracle, SQL Server, Snowflake, Python) and ETL tools.

Understanding data and query optimization, query profiling, and query performance monitoring tools and techniques.

Strong problem-solving and analytical skills.

Great attention to detail.

Ability to work in a team.

Good communication skills.

Autonomous and with initiative.

Ability to think logically and troubleshoot issues.

Motivated to learn new business and technical concepts

Past experience in major enterprise with big contact center and sales department (An asset).

Experience in the insurance industry (An asset)

Experience with the agile methodology (An asset).

Bilingual (French and English) (An asset).

No Canadian work experience required however must be eligible to work in Canada

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.