Crossings Administrator

Crossings Administrator  – Join a Team That Puts People First

At TWD , we know the secret to success isn’t just technical skill, it’s the people behind it. That’s why we hire for attitude first . If you’re collaborative, positive, and driven to grow, you’ll thrive here. We’re not a typical EPCM company. We’re a family-oriented team with global reach, working on exciting projects in Oil & Gas, Infrastructure, Renewables, and more. Our name says it all : Together We Deliver. This position will be based out of GTA, ON. This position can work Remotely.

Job Summary :

Reporting to the Team Lead - Damage Prevention, the Crossings Administrator is accountable for protecting the pipeline and TNPI’s operations from third party damage by supporting the critical control of managing third party crossings and encroachment control. The Crossings Administrator will confirm, review and respond to applicants requesting TNPI’s authorization to cross the pipeline either by construction of a facility, ground disturbance or vehicle crossings. The Crossings Administrator will triage third party applications for completeness and will escalate required technical reviews to the Crossings Analyst, as appropriate. The Crossing Administrator is also accountable for the TNPI tracker that provides details for all third-party applications including but not limited to : applicant type; application type; and TNPI processing time. The Crossing Administrator may also be responsible for additional Damage Prevention Public Awareness to promote education and awareness on the presence of the pipeline and how to obtain TNPI’s written authorization, as required. This position supports the Land and Damage Prevention Department and ROW Maintenance teams as well as Regulatory and Stakeholder Relations.

Key Responsibilities :

Third Party Crossing Application Administration

• Receives, acknowledges and tracks, third party crossing proposals (ground disturbance, construction of a facility and vehicle crossings) for work within the TNPI Right-of-Way.
• Prioritizes responses to third party applicants and escalates technical enquiries to Crossing Coordinator or Team Lead, Damage Prevention
• Confirms completeness of applications, incomplete components are communicated back to applicant
• Assignment of complete applications to Crossing Analyst
• Provide hi-level customer service to third party applicants
• Maintenance of TNPI tracker to prioritize, track status and ensure TNPI meets all regulatory obligations for response timelines
• Maintenance of TNPI crossings email
• Provides weekly updates to Crossings team on new applications received and overdue application responses
• Provides support to Team Lead, Damage Prevention for weekly meetings
• Supports the TNPI Damage Prevention Program reporting KPIs or performing analysis (such as number of applications and approvals) monthly

Damage Prevention

Communication and information sharing with One-Call coordinators and ROW Maintenance Technicians as required

Public Awareness

Education & Skills Knowledge :

Minimum Preferred Education

Indicate education level and field / specialty

Certifications, Designations or Licenses

Technical Skills & Specialized Knowledge

Transferrable Skills & Competencies

Soft skills

Years of Job-Related Experience

We embrace diversity and are committed to creating an inclusive environment for everyone. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources Team.