Administrator, Government request

Seeing beyond numbersTM
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within LBC Tech, a subsidiary of Laurentian Bank.

The incumbent performs administrative duties that ensure the efficient operation of the Government Requests Team.
Responsibilities

• Reviews request for information instructions and prepares and delivers the client information to the appropriate government agency
• Processes, reconciles and checks data to ensure their compliance with regulatory procedures, recording discrepancies and informs direct manager of any irregularities.
  
• Gathering information, pulling files and documents in response to requirements to provide information received from clients, government agencies, regulatory bodies, law enforcement entities, court order etc.
  
• Processes Public Curator payments and gels du fonds requests
  
• Liaises with internal (branches, operations, etc.) and various external (law enforcement, government agencies, external requestors) parties as required to fulfil information requests and to ensure all requirements are delivered
  
• Contribute to the accurate tracking of files for management reporting.
  
• Researched and answers inquiries from external parties and internal business partners
  
• Participating in sharing of information among team members to ensure that issues are resolved consistently and as quickly as possible.
  
• Prepares various documents (letters, memos, reports, computer files) within very short deadlines and using different sources.
  
• Submits recommendations to improve work processes.
  
• Carry out any similar or general tasks as requested by direct managers or required in conjunction with department functions.

Qualifications

• Post-secondary education in a related discipline
  
• At least one year's experience with a bank/trust company
  
• Is collaborative and team-oriented
  
• Detail-oriented, focused on accuracy
  
• Excellent organizational and time-management skills
  
• Strong interpersonal and communications skills, both verbal and written.
  
• Good knowledge of Microsoft Office Suite including Excel, PowerPoint and Windows
  
• Familiarity with using large and complex financial database systems; ability to learn inquiry and maintenance functions in back office processing systems is an asset
  
• Bilingualism (French/English) is mandatory

What Laurentian Bank has to offer you :

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.