Client Care Administrator

This is a rare opportunity to join an award-winning, forward-thinking, collaborative team that services a diverse client-base with a core focus on Service Excellence selling some of the city’s top luxury homes, cool neighbourhood lofts & many exclusive properties.  We are launching a new brand and a new vision and are looking for someone like you – talented, motivated, focused, and experienced in the real estate industry to join our team as the lead Client Care administrator.

You – our ideal candidate – has : ·       Minimum 3-5 years real estate experience·       Real Estate License (OREA / RECO) – bonus to have·       Valid Ontario Driver's license - mandatory·       TorontoMLS, MS Office, G-suite, Workflow Management Systems and CRM software (ie. Follow Up Boss (BEST), Salesforce, Microsoft , Top Producer, etc.) and offer generating systems (ie. WebForms, etc.)·       Ability to produce accurate and succinct CMA reports – we don’t need to write this out because you already know what this is·       Tech savvy, including social media and the importance this plays in our industry·       Excellent command of the English language with strong writing and editing skills·       Dedicated and willing to put in extra time when needed with excellent critical thinking and problem-solving skills

This opportunity will significantly reward for the right experience, capabilities, and attributes.

Your Must Haves : ·      Minimum 3-5 years real estate experience·       Real Estate License (OREA / RECO) – bonus to have·       Valid Ontario Driver's license - mandatory·       TorontoMLS, MS Office, G-suite, Workflow Management Systems and CRM software (ie. Follow Up Boss (BEST), Salesforce, Microsoft , Top Producer, etc.) and offer generating systems (ie. WebForms, etc.)·       Ability to produce accurate and succinct CMA reports – we don’t need to write this out because you already know what this is·       Tech savvy, including social media and the importance this plays in our industry·       Excellent command of the English language with strong writing and editing skills·       Dedicated and willing to put in extra time when needed with excellent critical thinking and problem-solving skills

Personal Qualities : ·       Professional, calm, bright, personable, and confident·       Incredibly organized with strong systems, follow up processes and exceptional time management·       Focused and thrives in a dynamic environment with multi-tasking capabilities·       Natural pride in what you do and how you do it·       Sound judgment and ability to effectively manage all stakeholders - from clients to suppliers  ·      Ability to maintain discretion and confidentiality

The Day-to-Day :  ·       You have a weekly plan of regular, required tasks, broken down by each day, such as administrative and marketing support services, CMA, CRM input and follow-up·       Leave time for urgent requests and time-sensitive matters·       Ensure the accuracy and timeliness of all appointments and paperwork relating to both listings and sales, as well as client correpondence·       Coordinate activities related to lead generation, sales, staging and closing