Cash Team Leader

Cash Team Leader

The Cash Team Leader is responsible for helping lead the team through living and promoting our five core values as well as maintaining day to day operations within the department. This role is responsible for delegating tasks, ensuring outstanding customer service and fostering a positive team environment. The Cash Team Leader will work alongside with and report to the Cash Manager.

Regular Store Hours :

Mon – Sat 8 : 00am – 8 : 00pm

Sun 9 : 00am – 7 : 00pm

PERKS :

• Competitive wages starting at $22.00 - 23.25 / hour
• Flexible Benefits
• Up to 25% store discount
• Education allowance
• Continuous learning and training opportunities
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

WHAT WE ARE LOOKING FOR :

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Strong, effective leadership abilities
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in our cash department
• Strong problem solving, and decision-making skills
• Ability and desire to lead by example and create a positive, supportive working environment

RESPONSIBILITIES :

• The Cash Team Leader is responsible for the daily operations of the cash registers and for the store cashiers.
• You will provide excellent customer service at all times.
• You will learn and memorize all produce codes
• Responsible for ensuring all equipment is ready for use and cash areas are presentable at all times.
• Train new staff and support new Cashier Team Members
• Maintain awareness of the number of customers in line and call for additional cashiers when needed and assistance from specific departments when necessary
• Manage all aspects of the front end : customer concerns, ensuring cashiers give optimal customer service, and performance management as needed
• Office Admin functions
• Financial controls and cash reconciliation
• Provide additional support to the Cash Manager as required

REQUIREMENTS :

• Minimum 2 years cashier experience preferred
• Experience in supervising or managing people
• Education in related field is an asset

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.