Account Manager (TPA+)

Job Description

We are seeking an Account Manager to join our team in the Greater Vancouver Area, Toronto or Kingston.

The Account Manager at Sirius Benefits provides service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. They mentor, coach and support the development of the Client Services team.
Sirius Benefits, a division of People Corporation, works with small to medium-sized employers across Canada, administering their group employee benefit programs. Learn more about us here!

The Account Manager will:

• Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals
• Anticipate, recommend solutions and make decisions based on the needs of the client
• Gather and utilize client data to assist in identifying client-focused opportunities
• Build and maintain Advisor relationships and support Plan Administrator relationships
• Thorough knowledge of the client life cycle to manage and retain a block of business
• Ability to multitask, prioritize and manage workloads
• Mentor, coach and support team members and other colleagues (including external)

To be successful as an Account Manager with Sirius, you will need:

• 2-4 years previous work experience or equivalent in a similar role such as insurance or group benefits or client services
• 1-2 years post-secondary in relevant field of study
• Good problem solving, decision-making and critical thinking skills
• Good teamwork and collaboration skills
• Good verbal and conflict resolution skills, and very good written and listening skills
• Good analysis ability - demonstrated capability to understand complex contracts
• Flexibility to adapt to a changing environment

All-star candidates will have:

• GBA Designation and or Life License
• Computer proficiency, including MS Office: Word, Excel, and databases
• Previous industry and insurance knowledge
• Training in customer service

Why join the team:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

This full-time role is performed in an office-based environment which can be at a People Corporation work center and/or remote. At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.