Bilingual Medical Administrator
Job Brief
Canadian Health Solutions is a growing group of health service companies that develops and provides leading medical and research services. Located in Saint John, NB, Canadian Health Solutions Inc. is seeking a fulltime Bilingual Medical Administrator who will apply their exceptional organizational and interpersonal skills as a contributing team member of the Medical Administration including daily in‑office support and clinic activities.
Responsibilities
- Be the first person to receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our office.
- Answer telephones as required, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to any member of our clinical team.
- Open and sort mail and summarize memos that are received before passing the information on to the people you assist.
- Communicate and follow‑up with pharmacies and other family practices for requested medical information.
- Prepare refreshments for meetings and greet attendees as required.
- Transcribe (from audio dictation and from printed, written or electronic documents). Including specialist reports, medical‑legal reports, recorded meeting minutes, letters and correspondence.
- Assemble and review multi‑disciplinary medical reports, perform proof‑reading, editing and advanced Word formatting.
- Administer and process clinical intake forms, questionnaires, client history, consents and checklists directly with our clients.
- Act as an interpreter within clinical assessments with our specialist consultants.
- Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, and file and track all correspondence relating to these files.
- Use Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software (Express Scribe), and other medical related computer software as required.
- Other clinical projects and client file related work as assigned.
Required
Bilingualism is a critical requirement (fluent written and spoken French and English).Ability to translate to and from French & English.Excellent computer skills, proficiency in Microsoft Office – Outlook, Excel & Word (advanced Word formatting).Good organizational and time management skills. Ability to multi‑task is critical.Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proofreading, Word editing and formatting skills to ensure process quality assurance.Proficient typing and transcription skills.Maintain confidentiality and client discretion at all times.Fast learner and open to feedback.High level of business maturity in a fast‑paced, high‑output practice.Team player and ability to collaborate.Positive attitude and ability to reflect a professional company image.We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.
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