Overview
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!
Role Scope
The Accounts Receivable Administrator is responsible for providing financial, administrative, and clerical support focused on the accurate and timely processing of accounts receivable transactions, including cash application, customer payments, and related adjustments. The position ensures the company’s receivables are maintained in a complete, current, and compliant manner by adhering to established policies and procedures. This role also involves generating reports, supporting daily and monthly reconciliations, and proactively communicating with internal teams and external customers to resolve payment issues. The successful candidate will contribute to improving the efficiency and effectiveness of the accounts receivable function through collaboration and attention to detail.
Responsibilities
Accounts Receivable
- Review and process new customer applications; submit for credit approval and set up customer accounts in the ERP system
- Communicate professionally with customers via email and phone regarding account balances, credit limits, overdue payments, and reconciliation issues
- Record all customer interactions and collection activities in the ERP system for tracking and audit purposes
- Escalate unresolved payment or credit issues to the AR Manager as needed
- Review accounts receivable aging reports and collaborate with collectors to follow up on overdue accounts
- Support collections efforts by addressing deductions, billing discrepancies, and short payments in coordination with AR Analysts and Sales
Cash Application & Payment Allocation
Monitor daily bank activity and apply incoming payments accurately across multiple companies and customer accountsDeposit physical checks and ensure proper allocation in the system once depositedProcess and allocate EFT / ACH and credit card payments to the appropriate invoices or accountsResearch and resolve unapplied or misapplied payments; coordinate with internal teams to obtain necessary documentation or clarificationPerform write-offs, write-backs, and refunds with proper documentation and approvalsFollow up on unidentified receipts with customers or internal teamsReporting & Documentation
Prepare and distribute weekly, monthly, and ad hoc reports related to accounts receivable and cash applicationMaintain organized records of payment support, backup documentation, and communication logsManage and respond to inquiries in the shared AR or cash application email inbox, ensuring timely resolution of issuesCoordinate with collectors, sales, and finance teams to share cash application updates and support ongoing AR initiativesContinuous Improvement
Contribute to ongoing process improvements to enhance the efficiency and accuracy of cash application and AR processesSupport additional administrative or finance-related tasks as assignedSkills & Qualifications
3+ years of experience in AR, especially dealing with cash applications and collectionsExperience with large accounts (e.g., Walmart) and portals such as High Radius and Retail Link is an assetDegree or diploma in Business with a major in accounting is an assetSolid understanding of the entire AR, Sales, Deductions cycle and its interrelationship within the organizationBasic accounting skills and knowledge of reconciliations and analysisStrong communication skills (verbal and written), with ability to resolve deductions-related issuesHigh level of accuracy and detail orientationStrong organizational skills and ability to meet tight deadlines and handle stressful situationsGood customer service skillsProficiency in Microsoft Word and intermediate to advanced ExcelKnowledge of Great Plains 2015 / 2018 is an assetAbility to interact professionally with all levels of business personnel and build strong working relationshipsAbility to work as a team player as well as independentlyAdditional Information
The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following : criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.
Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information on Solutions 2 GO Inc., please visit our website at : www.solutions2go.ca
Job Details
Seniority level : Entry levelEmployment type : Full-timeJob function : FinanceIndustries : Transportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Solutions 2 GO Inc. by 2x
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