Personal Lines RIBO Licensed Insurance Customer Service Rep

We are currently looking for a Personal Lines RIBO Licensed Insurance Customer Service Rep to join our team.If you are passionate about delivering unsurpassed service, an outstanding team player and thrive in a fast passed environment we would like to hear from you. We are an established, diverse, friendly large brokerage. We are located in Markham, Ontario and are a 30 year old family owned insurance brokerage offering a competitive compensation and benefit package Note : The ability to speak Greek would be a bonus! but not mandatory. Primary responsibilities include :

• Providing exceptional day to day customer service to clients – answering client questions and addressing concerns
• Processing policy changes
• Maintain professional relationships with Insurers and underwriters
• Assist and provide support to producers when required
• Claims reporting on behalf of the client
• Renewal reviews and remarketing policies as required Qualifications :
• RIBO licensed with minimum 3 years Customer service experience within an insurance brokerage setting
• Good working knowledge of personal lines insurance policies and coverages
• Proficient in the use of Computers and Applications – working knowledge of C.Q. and Power Brokers and Insurance company portals
• A team player with a sound work ethicExcellent organizational, interpersonal, written, and oral communication skills
• Very strong attention to detail
• Strong multi-tasking and time management skills Note : The ability to speak Greek would be a bonus!