Senior Data Scientist, People Experience Foundation (PXF)

We are open to candidates located in :

Seattle and Bellevue, Washington

Atlanta, GA

As a Senior Data Scientist, you will be on the ground floor with your team, shaping the way performance is measured, defining what questions should be asked, and scaling analytics methods and tools to support our growing business. You will work closely with Data Engineers, Product Managers, Business Intelligence Engineers, and Software Engineers to develop statistical models, design and run experiments, and find new ways to to optimize the customer experience.

A successful candidate is highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products that enhances the PXF experience across multiple products. You must engage with customers to deeply understand their current and emerging needs.

PXF applications are rapidly evolving and our user base is rapidly expanding, as a DS on the team you will own diving into the different users personas and inventing on behalf of the app users to meet their needs. We are looking for someone who's customer obsessed and technology savvy - with a passion for app development work. The ideal candidate will have a well-rounded technical background as well as a history of leading complex, ambiguous projects end-to-end.

Key job responsibilities

• Partner with business stakeholders in formulating the business problem and providing recommendations on the approach
• Understanding customer behavior to personalize customer experience, build recommendation engines to provide relevant results to customers, customer lifecycle analysis and usage behavior
• Conduct large scale A / B testing and offline / online experiments to evaluate performance of various programs and drive product improvements across partner teams
• Process large scale datasets using distributed computing platform to build models, mining insights from data and prototyping models that optimize towards various business goals and metrics
• Interact with cross-functional teams and make business recommendations i.e cost-benefit, forecasting, experiment analysis and present findings to leadership team
• Driving product roadmap and prioritizations of science projects with the PMs to improve customer experience

About the team

PXF builds the employee experiences that connect Amazonians, support them through their employment journey, and make Amazon Earth's Best Employer.

Our products include A to Z mobile application directly impacts the lives of associates by helping them identify the best shifts for their schedule, opportunities to pick up additional work, and choose when they get paid. We enable Amazon employees to easily find and access high-quality and authoritative content throughout their employment lifecycle through content management and Search capabilities.

We also provide employees with a dynamic and ever-evolving learning experience to protect, prepare, and advance their careers.

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