Salesforce Consulting Director

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results.

Meaningful work you'll be part of

As a Salesforce Consulting Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Identifying client needs, responding to request for proposals and providing estimates for solution development
• Leading teams in creating platform solutions, best practices, and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients
• Mentor the next generation of consultants, providing them with insights and challenging them to be better
• Identify, develop, and win significant bids and pursuits to meet defined sales targets
• Support internal capability build including the creation of assets and accelerators, and supporting training and skill development of your team
• Coach, guide, and assist team members in preparation for client meetings, presentations, and proposals
• Consult with account team and engagement partner on pricing strategy
• Facilitate executive & operational meetings & workshops across a range of topics

Experience and skills you'll use to solve

• Proven track record of shaping and growing multimillion-dollar high-value consulting business within Financial service; Demonstrated experience creating asset led, offering led, account centric prospecting and FS subsector centric sales pursuits
• Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc.… ), and leading X-functional teams blending teams with functional, technical, experience & industry business acumen
• 5+ years of experience implementing SaaS based platform(s), including but not limited to: Salesforce, nCino, Amazon Connect, Fenergo, OpenFin
• Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders
• Proven ability to lead complex engagements with multiple stakeholder groups, managing executive stakeholders, operating and steering committees; lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits
• Financial services business acumen breadth as well as sub-sector depth (e.g. retail banking, P&C insurance, Asset & wealth mgmt., etc.)
• Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations, and can articulate theory and substantiate rationale behind delivery trade offs.
• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work. Creative growth mindset with analytical, issue-based problem solving and critical thinking skills.
• Certifications: Salesforce Financial Services Cloud Certification
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Why you'll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.