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Interstate Operations Coordinator
Interstate Operations CoordinatorPeerless Talent • North York, Ontario, Canada
Interstate Operations Coordinator

Interstate Operations Coordinator

Peerless Talent • North York, Ontario, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Job Overview
We are seeking an experienced and motivated Interstate Operations Coordinator to join our logistics team. The ideal candidate will be responsible for managing day-to-day operations of interstate freight movements — from sourcing qualified carriers and negotiating rates to ensuring on-time pickup, delivery, and customer satisfaction.

This role requires strong communication, problem-solving, and multitasking skills, as well as experience using DAT Load Board and other freight-matching platforms.

Responsibilities

Carrier Procurement & Negotiation:

  • Source, vet, and secure qualified carriers for interstate shipments using DAT and other industry tools.
  • Negotiate competitive rates while maintaining company profitability.
  • Build and maintain long-term relationships with carrier partners.

Load Management:

  • Book and dispatch loads, ensuring accurate and timely communication of all shipment details.
  • Monitor shipments from pickup through delivery, proactively addressing any issues, delays, or service failures.
  • Coordinate with customers, dispatchers, and drivers to ensure all documentation (BOL, POD, rate confirmations, etc.) is complete and compliant.

Problem Resolution:

  • Handle in-transit issues, schedule changes, or accessorial requests efficiently and professionally.
  • Communicate updates promptly to customers and internal teams.

System & Data Management:

  • Utilize TMS and DAT systems to post loads, track carrier performance, and update shipment statuses.
  • Maintain accurate load records and ensure all data is entered correctly for billing and audit purposes.

Requirements

  • Minimum 2 years in freight brokerage, carrier sales, or operations (interstate experience preferred).
  • Proficient with DAT, TMS systems, Microsoft Office Suite (Excel, Outlook).
  • Understanding of U.S. and Canadian interstate transportation, equipment types, and freight documentation.
  • Strong negotiation and communication skills.
  • High attention to detail and ability to work under pressure.
  • Customer-first mindset with problem-solving initiative.

Preferred Attributes

  • Previous experience in a fast-paced logistics or 3PL environment.
  • Familiarity with compliance requirements (insurance, carrier vetting, safety ratings).
  • Team player with strong work ethic and accountability.

Compensation & Benefits

  • Competitive base salary plus performance-based incentives.
  • Comprehensive benefits package (medical, dental, etc.).
  • Opportunities for professional development and career growth.
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Interstate Operations Coordinator • North York, Ontario, Canada

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