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Implementation Consultant
Implementation ConsultantHays • Toronto, ON, Canada
Implementation Consultant

Implementation Consultant

Hays • Toronto, ON, Canada
Il y a 9 jours
Type de contrat
  • Temps plein
Description de poste

About the Role

We are seeking an experienced ISO 9001 : 2015 Implementation Consultant to support the full lifecycle of establishing, documenting, and deploying a Quality Management System (QMS) aligned to ISO 9001 : 2015 requirements. The contractor will work closely with leadership and project teams to assess current-state processes, identify gaps, develop required documentation, facilitate organizational adoption, and prepare the company for external certification.

This role is ideal for a seasoned quality professional with hands-on experience leading organizations through successful ISO 9001 certifications.

Key Responsibilities

1. ISO 9001 Readiness Assessment

  • Conduct a comprehensive gap analysis against ISO 9001 : 2015 requirements.
  • Review existing processes, policies, and documentation.
  • Provide a detailed assessment outlining risks, deficiencies, and recommended remediation actions.

2. QMS Development & Documentation

  • Develop and refine quality policies, procedures, process maps, work instructions, and forms.
  • Establish mandatory ISO 9001 documents (e.g., Quality Policy, Quality Objectives, Document Control, Internal Audit Procedure, Corrective Action Procedure).
  • Support process owners in customizing documentation to reflect real operational practices.

    • 3. Implementation Support

  • Facilitate workshops and training sessions with stakeholders to embed QMS processes.
  • Support cross-functional teams in adopting and stabilizing new workflows.
  • Provide coaching on roles and responsibilities related to quality management.

    • 4. Internal Audit Preparation

  • Develop an internal audit program and schedule.
  • Train internal auditors (if required).
  • Conduct pre-certification internal audits and prepare audit reports.
  • Support corrective and preventative actions (CAPAs).

    • 5. Certification Support

  • Assist with selecting and coordinating an accredited external certification body.
  • Prepare the organization for Stage 1 and Stage 2 audits.
  • Provide support during external audits and help resolve any non-conformities.

    • Qualifications & Experience Required

  • Proven track record implementing ISO 9001 : 2015 in at least 2–3 organizations .
  • Minimum 5 years of experience in quality management, process improvement, or operational excellence.
  • Strong knowledge of ISO 9001 : 2015 clauses, documentation requirements, and audit protocols.
  • Experience delivering training and facilitating workshops.
  • Excellent communication, documentation, and stakeholder engagement skills.

    • Preferred

  • ISO 9001 Lead Auditor or Lead Implementer certification.
  • Consulting experience in professional services, manufacturing, technology, or related industries.
  • Experience with digital QMS tools (e.g., Qualio, Q‑Pulse, Intelex, SharePoint‑based QMS).
    • Créer une alerte emploi pour cette recherche

    Implementation Consultant • Toronto, ON, Canada

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