Permanent Offres d'emploi - Parkland county%2C ab%2C ca

Job Description

Job Description

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

Role :

We have an immediate opening for a Service Coordinator in our Calgary Branch. Reporting to the General Manager, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position

Responsibilities :

• Schedule service and warranty calls with the customer.
• Accurately completes documents required to process work orders and forwards them to the customer and / or sales; conducts follow-up to completion.
• Ensures that amounts billed to customers are correct & follows up with customers to ensure timely payment, including collecting of purchase orders or Credit Card information from the customer.
• Opens and closes work orders (including material and equipment sourcing) in a timely manner.
• Distributes required paperwork to our technicians, parts department, and warehouse personnel.
• Dispatches and communicates with our technicians for the required information relevant to the job prior to and during the service call cycle.
• Regularly reviews and follows up on work orders and claims to obtain prompt payment.
• Reviews technician time to ensure all time is approved by management and submitted to payroll in a timely manner.
• Reviews all work orders and prepares them for final review by the Branch Office Supervisor. Ensures accuracy in parts, stories, time segments, highlights any potential discrepancies for the Branch Office Supervisor’s final review.
• Processes warranty work orders for submission in accordance with company and manufacturer guidelines.
• Ensures that defective parts are returned to the manufacturer / supplier in a timely manner.
• Other duties, as assigned.

Skills :

Qualifications :

We offer :

To Apply :

If this career opportunity sounds like the right fit for you , apply online at creativedoor with your resume and include your salary expectations. Please add “SERVICE COORDINATOR – Calgary to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

COMPANY : Creative Door

Company Description

We’re Creative Door Services, Western Canada’s largest garage and sectional door dealer. With eight branches across Canada, we’ve been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft.

Safety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization. Whether the position is in the office or on the warehouse floor, each team member will receive tailored training to address the unique hazards associated with their role. By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all.

From the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job. That’s what makes a career here so rewarding. Whether it’s in the field or in the office, working on a garage door or tackling a business objective, we’re not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand. Our people don’t just pay lip service to hard work—we mean what we say, and we follow through with action.

Company Description

We’re Creative Door Services, Western Canada’s largest garage and sectional door dealer. With eight branches across Canada, we’ve been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft. \r\n\r\nSafety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization. Whether the position is in the office or on the warehouse floor, each team member will receive tailored training to address the unique hazards associated with their role. By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all. \r\nTraining opportunities include, but not limited to;\r\n