Ward clerk Offres d'emploi - Brockville, ON

Job Title : Ward Clerk Status : Part time (0.4 FTE) Position Summary The Ward Clerk provides essential clerical and administrative support to ensure the smooth operation of a long-term care home. This position involves handling sensitive information, coordinating activities, and maintaining effective communication between staff, residents, families, and external stakeholders. Key Responsibilities Administrative Support Manage and organize schedules, calendars, and appointments for management and staff. Prepare, proofread, and distribute correspondence, reports, and documents. Maintain and update records, including employee, resident, and administrative files. Respond to phone calls, emails, and inquiries, directing them to the appropriate individuals or departments. Resident and Family Assistance Provide clerical support for resident care plans and admission / discharge documentation. Assist residents and families with administrative needs, such as completing forms or accessing resources. Serve as a point of contact for general inquiries from residents, families, and visitors. Responsible for assisting with the trust accounts for residents and admissions support Reception and Office Management Responsible for relieving the front desk and greet and assist visitors, ensuring compliance with visitor protocols. Order and manage office supplies, ensuring inventory is maintained. Handle incoming and outgoing mail and deliveries. Support for Management Assist in the preparation of reports, presentations, and meeting materials. Coordinate and take minutes for meetings as required. Support payroll or scheduling processes, such as timesheet tracking or schedule adjustments. Regulatory and Compliance Support Maintain knowledge of policies, procedures, and regulations relevant to the long-term care sector. Ensure accurate documentation for audits, inspections, and compliance reviews. Qualifications Education and Experience Diploma in Office Administration, Business Administration, or related field (or equivalent experience). Previous experience in a healthcare or long-term care setting is an asset. Skills and Competencies Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with HRIS or scheduling systems. Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Ability to handle confidential information with discretion and professionalism. Ability to prioritize tasks and work effectively in a fast-paced environment. Familiarity with long-term care policies, health and safety regulations, and resident care standards is preferred. Working Conditions Office environment within a long-term care facility. Responsible for working weekend rotation Interaction with residents, families, and staff on a daily basis. May require occasional flexibility in hours to support meetings or urgent administrative needs. Powered by JazzHR